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Description
Asset Management for Jira streamlines IT asset tracking by embedding powerful asset management directly into Jira, eliminating the need to juggle spreadsheets and disconnected tools. IT teams can maintain a unified database of devices, link them to support tickets, and quickly identify patterns that help prevent major issues. The platform’s advanced reporting and analytics make it easy to surface the data that matters most, while automated notifications keep asset lifecycles on schedule. Built-in QR code capabilities simplify updates, allowing technicians to scan and edit records from their mobile devices in seconds. Integration with Intune, Jamf Pro, Kandji, Okta, and Entra ID ensures that both inventory and user directories remain synchronized in real time. Lightweight yet highly customizable, Asset Management for Jira can be deployed quickly without an extensive learning curve. Customer testimonials highlight its cost-effectiveness, speed, and seamless integration with existing workflows. With over 500 companies relying on it, AMFJ delivers efficiency and accuracy for IT asset operations at any scale.
Description
Ivanti ITSM is an enterprise IT service management solution that helps IT departments centralize support operations, automate service processes, and manage employee service requests. The platform provides tools for handling incidents, tickets, service requests, knowledge management, asset visibility, and service delivery workflows. Its embedded AI capabilities automatically classify and route incoming tickets, summarize incidents, and generate knowledge articles from resolved issues. Additional AI features include natural-language dashboard creation, real-time translation, writing assistance, and a centralized administration hub for managing AI functionality. Employees can access self-service portals, conversational chatbots, and an AI-powered virtual agent to resolve common issues without requiring direct assistance from support personnel. Ivanti ITSM includes no-code workflow and interface design tools that allow organizations to customize service processes using drag-and-drop configuration. The platform supports 14 ITIL 4-certified practices and provides reporting and analytics for monitoring service quality, operational performance, and service commitments. More than 1,000 connectors enable organizations to extend service management workflows into HR, finance, security, facilities, and other business functions. Ivanti ITSM supports cloud, on-premises, and hybrid deployments, although its AI capabilities require version 2024.2 or later on SaaS deployments and are not currently available in FedRAMP environments.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
AXYVOR
Yes
Activate IAM
Yes
Iru
Yes
Ivanti
No
Ivanti Autonomous Endpoint Management
No
Ivanti Connect Secure
No
Jamf Pro
Yes
Jira
Yes
Microsoft Entra ID
Yes
Microsoft Intune
Yes
Integrations
AXYVOR
No
Activate IAM
No
Iru
No
Ivanti
Yes
Ivanti Autonomous Endpoint Management
Yes
Ivanti Connect Secure
Yes
Jamf Pro
No
Jira
No
Microsoft Entra ID
No
Microsoft Intune
No
Pricing Details
$10.00/month
$10.00/month for 1-10 Users
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Asset Management for Jira
Founded
2025
Country
United States
Website
assetmanagementforjira.com
Vendor Details
Company Name
Ivanti
Founded
2017
Country
United States
Website
www.ivanti.com/products/itsm
Product Features
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
No
Cost Tracking
No
Depreciation Management
No
IT Service Management
No
Inventory Management
No
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
No
Product Features
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
No
Cost Tracking
No
Depreciation Management
No
IT Service Management
No
Inventory Management
No
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
No
IT Service
Contract Management
No
IT Asset Management
No
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
No
Service Reporting
No
Ticket Management
No
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
No
Contract/License Management
No
Dashboard
No
Incident Management
No
Problem Management
No
Project Management
No
Release & Deployment Management
No
Self Service Portal
No
