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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Transform your workplace with a comprehensive platform designed for enhancing employee engagement and managing performance effectively. Elevate your team's productivity, even in a remote environment, through a versatile system that harnesses gamification to amplify motivation and drive performance across various departments, including sales, development, customer support, and management. Foster a vibrant team culture by introducing elements of friendly competition, allowing employees to see how they measure up against their colleagues. This approach not only enhances motivation but also encourages personal growth and the development of new skills. Set clear objectives for your team and observe as they strive to surpass their targets, leading to exceptional results. Create levels, establish benchmarks, and assign challenging missions that will significantly enhance productivity. Recognize and celebrate your employees' achievements by showcasing their successes, as public acknowledgment is one of the most powerful motivators. Encourage collaboration among your team members to work towards shared goals, enabling them to celebrate both individual and collective accomplishments. Ultimately, this all-in-one solution empowers employees to thrive in both their personal development and team dynamics, fostering a more engaged and high-performing workforce.

Description

nGUVU is widely acknowledged as a reliable provider of innovative gamification and employee engagement software tailored for contact centers, utilizing behavioral analytics and machine learning to foster continuous agent involvement. Aiming to transform the contact center landscape, nGUVU's engagement platform enhances the daily work experience for agents, making it more enjoyable and productive. Their nGAGEMENT solution is a robust and scalable cloud-based platform designed to inspire call center staff and elevate their performance levels. Among its numerous features are leaderboards, contest and reward management, activity tracking, badge management, comprehensive reporting, predictive analytics, and results monitoring, all contributing to a richer engagement experience. Furthermore, nGUVU's commitment to continuous improvement ensures that their solutions evolve alongside industry needs, enhancing both employee satisfaction and operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Aspirly

Country

Sweden

Website

www.aspirly.com

Vendor Details

Company Name

nGUVU

Founded

2015

Country

Canada

Website

www.nguvu.com

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Sales Performance Management

Incentive Compensation Management (ICM) No 
Predictive Sales Analytics No 
Quota Management No 
Reporting / Analytics No 
Sales Coaching Analysis No 
Sales Gamification No 
Sales Performance Tracking No 
Sales Planning & Forecasting No 
Territory Management No 

Product Features

Gamification

Badge Management Yes 
Collaboration Tools Yes 
Contest Management Yes 
Feedback Management Yes 
For Call Centers Yes 
For Developers No 
For Education Yes 
For Onboarding Yes 
For Sales Yes 
Goal Setting / Tracking Yes 
Leaderboards / Activity Tracking Yes 
Performance Metrics Yes 
Rewards Management Yes 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

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