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Average Ratings 5,192 Ratings

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Description

AspenTech Grid Apps represents a comprehensive suite of solutions designed for the proactive management of distribution networks, enhancing the visibility of system conditions through data crowd-sourcing, facilitating connections to Distributed Energy Resources (DER), and improving response times during outages. The suite encompasses several key applications: AspenTech Grid Reporter, which delivers real-time updates on network outages, faults, and damages, along with notifications regarding restoration times, crew whereabouts, and emergency contacts; AspenTech DER Connect, which simplifies self-service registration and connection requests for DER, while providing automated analysis of electrical networks and costs through a centralized database; AspenTech Network Maps, which illustrates geographical insights into network load demands and generation capabilities; and AspenTech Resilience Portal, which supplies real-time data on available resources, assistance, and assets in the event of significant outages. Collectively, these applications aim to enhance the operational efficiency and reliability of distribution grids, ultimately benefiting both utility operators and consumers alike.

Description

Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

1inch Wallet No 
AgencyAnalytics No 
Curve Hero No 
Genbook No 
Google Business Messages No 
Keap No 
Limo Anywhere No 
Litify No 
Magento No 
OfficeMate No 
Onfleet No 
Pipedrive No 
PracticeWorks No 
RealPage No 
Rosy Salon Software No 
Salesforce No 
Sensei Cloud No 
Vagaro No 
WinOMS No 
mHelpDesk No 

Integrations

1inch Wallet Yes 
AgencyAnalytics Yes 
Curve Hero Yes 
Genbook Yes 
Google Business Messages Yes 
Keap Yes 
Limo Anywhere Yes 
Litify Yes 
Magento Yes 
OfficeMate Yes 
Onfleet Yes 
Pipedrive Yes 
PracticeWorks Yes 
RealPage Yes 
Rosy Salon Software Yes 
Salesforce Yes 
Sensei Cloud Yes 
Vagaro Yes 
WinOMS Yes 
mHelpDesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$250/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AspenTech

Country

United States

Website

www.aspentech.com/en/products/dgm/aspentech-grid-apps

Vendor Details

Company Name

Birdeye

Founded

2012

Country

United States

Website

birdeye.com

Product Features

Product Features

Brand Protection

Case Management Yes 
Domain Monitoring No 
Investigation Management No 
Marketplace Monitoring Yes 
Mobile App Monitoring No 
Paid Search Monitoring No 
Prioritization Yes 
Social Media Monitoring Yes 

Competitive Intelligence

Alerts/Notifications Yes 
Benchmarking Yes 
Competing Product Analysis Yes 
Keyword Tracking Yes 
Social Media Monitoring Yes 
Trend Analysis Yes 
Website Monitoring Yes 

Conversational Marketing

Appointment Scheduling Yes 
Audience Segmentation No 
Chatbot Yes 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging Yes 
Multi-Channel Communication Yes 
Product Recommendations No 
Video Chat No 

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management Yes 
Email Distribution Yes 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization Yes 
Print Management No 
Template Management No 
Video Content No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication Yes 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking Yes 

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management Yes 
Live Chat Yes 
NAP Management (Name/Address/Phone) No 
Online Listings Management Yes 
PR Management No 
Reporting / Analytics No 
Review Management Yes 
SEO Management No 
Social Media Management No 
Store Locator No 
Website Management No 

Payment Processing

ACH Check Transactions Yes 
Bitcoin Compatible No 
Debit Card Support Yes 
Gift Card Management No 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions Yes 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

Referral

Affiliate Marketing No 
Campaign Management Yes 
Contact Management Yes 
Employee Referral Management No 
Feedback Management Yes 
Lead Engagement No 
Loyalty Program Yes 
Referral Tracking Yes 
Rewards Management Yes 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

SEO

A/B Testing No 
Artificial Intelligence (AI) No 
Auditing No 
Competitor Analysis Yes 
Content Management No 
Dashboard Yes 
Google Analytics Integration No 
Keyword Research Tools No 
Keyword Tracking Yes 
Link Management No 
Localization No 
Mobile Search Tracking No 
Rank Tracking Yes 
Revenue Management No 
User Management No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis Yes 
Configurable Alerts Yes 
Customer Engagement Yes 
Dashboard Yes 
Impact Scoring No 
Influencer Tracking No 
Reputation Management Yes 
Sentiment Analysis Yes 
Trend Tracking Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

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