Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Efficiently access data and transform it into customized record structures, allowing for data-driven decisions that enhance production operations. Integrated real-time computing engines facilitate performance management and analysis throughout the organization, leading to a decrease in operational costs. Foster improved work practices through a robust, adaptable, and secure infrastructure that accommodates diverse user needs, promoting benchmarking across the company. Minimize cycle times and direct focus towards critical problem areas by linking performance, downtime, and quality metrics to specific products and machinery. Centralized Performance Monitoring ensures that essential metrics are continuously observed and that the most pressing alarms are highlighted, providing real-time insights into asset performance across the organization. Additionally, the enhancement of Overall Equipment Effectiveness (OEE) boosts uptime, efficiency, and utilization by offering clarity on equipment availability, performance, and quality, thereby allowing for targeted attention on areas that most need improvement. This comprehensive approach not only streamlines operations but also fosters a culture of continuous improvement within the organization.
Description
Service Geeni takes an asset-centric approach to service management, overcoming the limitations of traditional systems that focus primarily on job tracking rather than asset performance. Organisations managing industrial machinery, fleets, and critical infrastructure use Service Geeni’s asset-first SaaS platform to bring assets, engineers, and data together in one connected environment. The platform delivers full asset visibility by capturing service history, parts usage, and work activity at the asset level. Engineers have access to the information, tools, and schedules required to improve first-time fix rates. By automating and streamlining service workflows, Service Geeni reduces administrative overhead and drives operational efficiency. Real-time intelligence supports failure prediction, minimises downtime, and enhances asset performance. Built for complex, high-value service operations, Service Geeni integrates smoothly with existing technology ecosystems, providing a complete service management view across preventive and reactive maintenance.
API Access
Has API
No
API Access
Has API
Yes
Integrations
HighByte Intelligence Hub
Yes
Jitterbit
No
Microsoft Dynamics 365
No
Microsoft Dynamics 365 Business Central
No
Oracle Cloud Infrastructure
No
PARCview
Yes
QuickBooks Online
No
SAP Cloud Platform
No
SYSPRO ERP
No
Sage 100
No
Integrations
HighByte Intelligence Hub
No
Jitterbit
Yes
Microsoft Dynamics 365
Yes
Microsoft Dynamics 365 Business Central
Yes
Oracle Cloud Infrastructure
Yes
PARCview
No
QuickBooks Online
Yes
SAP Cloud Platform
Yes
SYSPRO ERP
Yes
Sage 100
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Aspen Technology
Founded
1981
Country
United States
Website
www.aspentech.com/en/products/msc/aspen-infoplus21
Vendor Details
Company Name
Service Geeni
Founded
1986
Country
United Kingdom
Website
servicegeeni.com
Product Features
Oil and Gas
Compliance Management
No
Equipment Management
No
Inventory Management
No
Job Costing
No
Logistics Management
No
Maintenance Management
No
Material Management
No
Project Management
No
Resource Management
No
Scheduling
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
No
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No