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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Efficiently access data and transform it into customized record structures, allowing for data-driven decisions that enhance production operations. Integrated real-time computing engines facilitate performance management and analysis throughout the organization, leading to a decrease in operational costs. Foster improved work practices through a robust, adaptable, and secure infrastructure that accommodates diverse user needs, promoting benchmarking across the company. Minimize cycle times and direct focus towards critical problem areas by linking performance, downtime, and quality metrics to specific products and machinery. Centralized Performance Monitoring ensures that essential metrics are continuously observed and that the most pressing alarms are highlighted, providing real-time insights into asset performance across the organization. Additionally, the enhancement of Overall Equipment Effectiveness (OEE) boosts uptime, efficiency, and utilization by offering clarity on equipment availability, performance, and quality, thereby allowing for targeted attention on areas that most need improvement. This comprehensive approach not only streamlines operations but also fosters a culture of continuous improvement within the organization.

Description

Service Geeni takes an asset-centric approach to service management, overcoming the limitations of traditional systems that focus primarily on job tracking rather than asset performance. Organisations managing industrial machinery, fleets, and critical infrastructure use Service Geeni’s asset-first SaaS platform to bring assets, engineers, and data together in one connected environment. The platform delivers full asset visibility by capturing service history, parts usage, and work activity at the asset level. Engineers have access to the information, tools, and schedules required to improve first-time fix rates. By automating and streamlining service workflows, Service Geeni reduces administrative overhead and drives operational efficiency. Real-time intelligence supports failure prediction, minimises downtime, and enhances asset performance. Built for complex, high-value service operations, Service Geeni integrates smoothly with existing technology ecosystems, providing a complete service management view across preventive and reactive maintenance.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

HighByte Intelligence Hub Yes 
Jitterbit No 
Microsoft Dynamics 365 No 
Microsoft Dynamics 365 Business Central No 
Oracle Cloud Infrastructure No 
PARCview Yes 
QuickBooks Online No 
SAP Cloud Platform No 
SYSPRO ERP No 
Sage 100 No 
Salesforce No 
Seeq Yes 
TrendMiner Yes 
Xero No 
Zoho CRM No 
cBLISS Yes 
iplicit No 

Integrations

HighByte Intelligence Hub No 
Jitterbit Yes 
Microsoft Dynamics 365 Yes 
Microsoft Dynamics 365 Business Central Yes 
Oracle Cloud Infrastructure Yes 
PARCview No 
QuickBooks Online Yes 
SAP Cloud Platform Yes 
SYSPRO ERP Yes 
Sage 100 Yes 
Salesforce Yes 
Seeq No 
TrendMiner No 
Xero Yes 
Zoho CRM Yes 
cBLISS No 
iplicit Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Aspen Technology

Founded

1981

Country

United States

Website

www.aspentech.com/en/products/msc/aspen-infoplus21

Vendor Details

Company Name

Service Geeni

Founded

1986

Country

United Kingdom

Website

servicegeeni.com

Product Features

Oil and Gas

Compliance Management No 
Equipment Management No 
Inventory Management No 
Job Costing No 
Logistics Management No 
Maintenance Management No 
Material Management No 
Project Management No 
Resource Management No 
Scheduling No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock No 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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