Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Aspen serves as a comprehensive Open Source Discovery System that seamlessly connects with eContent and various third-party providers, allowing patrons to access all available materials from a single platform. By merging library catalogs with e-content, digital archives, and enhancements from leading third-party services, Aspen significantly elevates the user experience. It enhances relevance and user-friendliness, offers personalized reading suggestions, consolidates all title formats into unified search results (FRBR), and features numerous additional capabilities. Designed to enhance usability, Aspen aims to deliver a superior experience compared to other Discovery systems while minimizing financial strain on library budgets. Furthermore, its innovative approach ensures that libraries can provide extensive resources without compromising their financial sustainability.
Description
Aspen significantly improves the ability of retailers to engage with customers through various channels. Creating a responsive experience for your customers is now simpler than ever. Retailers can deliver exceptional service while maintaining operational efficiency. Ensure a uniform brand experience with a user-friendly, custom-branded returns portal accessible from any device. Accelerate reverse logistics to yield quicker outcomes. Complete the purchasing journey by enabling customers to perform instant in-line exchanges. Aspen facilitates smooth transitions from standard returns to hassle-free exchanges, all while preserving revenue. Offer your customers a cohesive brand experience with convenient options to return items in-store. Additionally, enhance in-store sales by equipping staff with valuable insights regarding the customers, including their expected returns and product preferences. This not only streamlines operations but also fosters customer loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
No
Shopify Plus
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ByWater Solutions
Founded
2009
Country
United States
Website
bywatersolutions.com/products/aspen-discovery
Vendor Details
Company Name
SupplyAI
Founded
2014
Country
United States
Website
www.supply.ai/aspen
Product Features
Library Management
Acquisition Management
No
Barcode Scanning
No
Barcoding / RFID
No
Catalog Management
No
Church Libraries
No
Circulation Management
No
Fee Collection
No
Inventory Management
No
Law Libraries
No
OPAC
No
Patron Management
No
Periodicals Management
No
Private Libraries
No
Public Libraries
No
Reserve Shelf Management
No
School Libraries
No
Search
No
Self Check-in / Check-Out
No
Serials Management
No
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
Shipment Tracking
Alerts/Notifications
No
Delivery Estimate
No
For Freight
No
For eCommerce
No
Status Tracking
No
Website Integration
No