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Description
Asmi is an advanced AI that makes real phone calls in the physical world on your behalf. The era of screens is behind us; each morning, Asmi initiates calls, allowing you to converse while it manages the rest of the interaction. It seamlessly handles calls, navigates IVRs, waits in hold queues, negotiates prices, and coordinates tasks in the real world, transforming everyday errands into completed actions rather than additional applications to juggle. Whether it's calling a doctor's office to secure a spot on the primary care waitlist, gathering quotes for HVAC services and booking the best one, or keeping in touch with family abroad, Asmi logs essential details and tackles chores that typically require lengthy phone conversations. From arranging appointments with plumbers to refilling prescriptions, Asmi is equipped to manage a multitude of tasks that necessitate a phone call, including booking dentist visits, disputing charges, checking in on loved ones, canceling subscriptions, arranging moving quotes, scheduling salon appointments, handling insurance claims, inquiring about utility bills, and locating electricians. With Asmi, the once tedious task of making phone calls is now effortless and efficient, allowing users to reclaim their time and focus on more important matters.
Description
Lace serves as a revenue automation platform fueled by AI, aimed at enhancing the effectiveness of call centers, especially within the home services sector. By leveraging conversational intelligence software, it allows businesses to increase revenue from their call centers without requiring extra financial outlay, as it meticulously analyzes all phone interactions and suggests industry-leading strategies for securing more bookings. The platform delivers immediate call assessments, shedding light on service interactions, customer qualifications, objections raised, and the performance of customer service representatives, enabling swift interventions to mitigate losses. Furthermore, it uncovers patterns related to significant detractors, CSR shortcomings, and overall call evaluations, which aids companies in making strategic decisions that bolster revenue. Lace empowers customer service representatives by streamlining the process of job closure, eliminating the tedious task of extensive call reviews while providing practical insights based on real conversations and the best practices in the HVAC and plumbing industries. Ultimately, Lace not only facilitates improved performance metrics but also fosters a more efficient and effective customer engagement strategy.
API Access
Has API
No
API Access
Has API
No
Integrations
WhatsApp
No
iMessage
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Asmi
Country
United States
Website
www.asmiai.com
Vendor Details
Company Name
Lace
Country
United States
Website
www.lace.ai/
Product Features
Product Features
Conversation Intelligence
AI Insights
No
Account Health Alerts
No
Call Analytics
No
Call Recording
No
Call Recording Cloud Storage
No
Call Snippets
No
Call Transcription
No
Call/Meeting Sharing
No
Sales Coaching
No
Topic Tags
No
Topic-Based Analytics
No
Video Conferencing Analytics
No
Win/Loss Analysis
No
