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Description
Askia specializes in developing innovative technology aimed at deciphering and forecasting human behavior. It has become the preferred technology ally for forward-thinking market research firms, encompassing major global entities like Ipsos, GfK, Kantar TNS, BVA, and Hall & Partners, alongside mid-sized independent firms and small agencies with minimal staff. Numerous organizations have constructed their research frameworks around Askia's advanced technology, integrating APIs and automation as fundamental components. The company offers comprehensive software solutions for data collection and reporting, in addition to a range of professional services.
In terms of data collection, Askia supports various methods, including online collection with no completion costs, CATI via VoIP and IVR for inbound communication, and CAPI for mobile interviewing on iOS and Android platforms, enabling offline data gathering. Additionally, they facilitate mixed-mode projects that combine different data collection techniques and offer robust API integrations for seamless web services.
On the reporting front, Askia provides extensive capabilities such as data processing, tracker management, both online and offline analytics, and tabulation, along with the creation of dynamic online dashboards to visualize data trends effectively. This holistic approach empowers organizations to harness data in powerful ways, ensuring they gain valuable insights into human behavior.
Description
A Comprehensive Unified Platform for Gathering, Organizing, and Evaluating Feedback. Key Survey’s advanced survey software empowers organizations to consolidate data and feedback collection throughout the entire business landscape. Participants benefit from a cohesive and regulated environment that guarantees the precision, integration, and practicality of data. This online survey tool operates across the entire enterprise, featuring automated closed-loop workflows and seamless integration with existing systems. Transitioning your customer satisfaction initiatives to Key Survey provides you with access to a leading survey tool, backed by years of expertise in delivering effective customer satisfaction solutions. With enhanced survey features, you can craft the ideal survey experience for your clients, encouraging higher participation rates and generating a wealth of valuable insights for managers to review and implement. This ultimately leads to improved decision-making and a deeper understanding of customer needs.
API Access
Has API
No
API Access
Has API
No
Integrations
Crowdtech
Yes
IBM Cognos Analytics
No
IBM SPSS Statistics
Yes
Qlik Cloud Analytics
No
SAP BusinessObjects Business Intelligence
No
Integrations
Crowdtech
No
IBM Cognos Analytics
Yes
IBM SPSS Statistics
No
Qlik Cloud Analytics
Yes
SAP BusinessObjects Business Intelligence
Yes
Pricing Details
$300 per month per user
Pricing with Askia is based typically on the number of concurrent surveys and NOT costs per complete. Also have seat based pricing for CATI or CAPI interviewing and analytics users. Best to contact us and we can look at the requirements and provide an accurate costing.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Askia
Founded
1996
Country
France
Website
www.askia.com
Vendor Details
Company Name
Key Survey
Founded
2002
Country
United States
Website
www.keysurvey.com
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
Yes
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
Yes
Panel Management
No
Paper-Based
No
Phone-Based
Yes
Sample Management
Yes
Statistical Analysis
Yes
Survey Management
Yes
Statistical Analysis
Analytics
Yes
Association Discovery
No
Compliance Tracking
No
File Management
No
File Storage
No
Forecasting
No
Multivariate Analysis
Yes
Regression Analysis
Yes
Statistical Process Control
No
Statistical Simulation
No
Survival Analysis
No
Time Series
Yes
Visualization
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Market Research
Benchmarking
Yes
Compensation Management
No
Data Management
Yes
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
Yes
Statistical Analysis
No
Survey Management
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
Yes
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
