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support

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Description

Elevate and refine the customer experience using AskNicely, a cutting-edge real-time feedback platform built on the principles of the Net Promoter Score (NPS). This tool simplifies the process for brands and organizations to gather insights through one-touch surveys, enabling seamless sharing of real-time data with everyone from frontline staff to the CEO, and allowing teams to take swift action based on customer input. Additionally, AskNicely offers integration with the leading tools that businesses rely on daily, enhancing its usability and effectiveness. By leveraging this innovative solution, companies can foster a proactive approach to customer satisfaction and drive continuous improvement.

Description

Thrive at Work is a performance enhancement platform for the workforce that focuses on two key metrics, whereas many organizations typically only consider one. Engagement reflects individuals' willingness to contribute, while capacity measures their ability to maintain that engagement through aspects like energy, recovery, focus, and resilience. In just 12 minutes, the Thrive Employee Survey evaluates both metrics across 55 validated statements and directs the outcomes into predefined action plans and tailored learning opportunities via Thrive Academy. This platform is grounded in over 140 peer-reviewed studies and has been validated with more than 10,000 working adults throughout the US and Europe, showcasing its reliability and relevance in diverse workplace settings. By incorporating both engagement and capacity, Thrive at Work offers a comprehensive approach to improving workforce performance.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Centra Yes 
ChurnZero Yes 
Cliniko Yes 
Commerce.AI Yes 
Freshdesk Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Klipfolio Yes 
MRI Palace Yes 
Meltano Yes 
Microsoft Dynamics 365 Yes 
Mixpanel Yes 
NetSuite Yes 
Pandium Yes 
Roghnu Yes 
Salesforce Agentforce Marketing Yes 
Stackreaction Yes 
Style Intelligence Yes 
Vibe.fyi Yes 
Workato Yes 

Integrations

Centra No 
ChurnZero No 
Cliniko No 
Commerce.AI No 
Freshdesk No 
HubSpot CRM No 
HubSpot Customer Platform No 
Klipfolio No 
MRI Palace No 
Meltano No 
Microsoft Dynamics 365 No 
Mixpanel No 
NetSuite No 
Pandium No 
Roghnu No 
Salesforce Agentforce Marketing No 
Stackreaction No 
Style Intelligence No 
Vibe.fyi No 
Workato No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

€25,000/year
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AskNicely

Founded

2014

Country

New Zealand

Website

www.asknicely.com

Vendor Details

Company Name

thrive at work

Founded

2025

Country

Czech Republic

Website

thriveatwork.ai

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management Yes 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys Yes 

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

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