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Description
Elevate and refine the customer experience using AskNicely, a cutting-edge real-time feedback platform built on the principles of the Net Promoter Score (NPS). This tool simplifies the process for brands and organizations to gather insights through one-touch surveys, enabling seamless sharing of real-time data with everyone from frontline staff to the CEO, and allowing teams to take swift action based on customer input. Additionally, AskNicely offers integration with the leading tools that businesses rely on daily, enhancing its usability and effectiveness. By leveraging this innovative solution, companies can foster a proactive approach to customer satisfaction and drive continuous improvement.
Description
Achieve your onboarding, signup, and retention targets by harnessing real-time insights from surveys. UserLeap offers a microsurvey platform designed to consistently uncover opportunities for enhancing product experiences. With a clear understanding of customer needs, you can accelerate your growth trajectory. Trusted by top global companies, UserLeap delivers immediate survey insights that inform decision-making throughout the entire feature development process. Whether you’re mapping out your product roadmap or executing deployments, you’ll gain valuable learning as you iterate, allowing you to proceed with assurance. By revealing insights across the entire customer journey, you can align product development with real-time data that benefits your organization as a whole. Once you've captured users' attention, it's essential to effectively showcase your product's capabilities. By eliminating barriers and demonstrating value swiftly, you can successfully onboard a greater number of users. Encourage visitors to confidently register from your homepage or marketing site. Remember, the customer experience is just the beginning of a fruitful relationship. Continuously engage and support your users to ensure long-lasting satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
Blotout
Centra
Commerce.AI
Freshdesk
Freshsuccess
Front
Groove
HubSpot CRM
JobAdder
Kapiche
Integrations
Blotout
Centra
Commerce.AI
Freshdesk
Freshsuccess
Front
Groove
HubSpot CRM
JobAdder
Kapiche
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AskNicely
Founded
2014
Country
New Zealand
Website
www.asknicely.com
Vendor Details
Company Name
UserLeap
Founded
2018
Country
United States
Website
userleap.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video