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Description

Elevate and refine the customer experience using AskNicely, a cutting-edge real-time feedback platform built on the principles of the Net Promoter Score (NPS). This tool simplifies the process for brands and organizations to gather insights through one-touch surveys, enabling seamless sharing of real-time data with everyone from frontline staff to the CEO, and allowing teams to take swift action based on customer input. Additionally, AskNicely offers integration with the leading tools that businesses rely on daily, enhancing its usability and effectiveness. By leveraging this innovative solution, companies can foster a proactive approach to customer satisfaction and drive continuous improvement.

Description

Nice Mind Map allows you to seize every spark of creativity and effectively manage your mind maps, enabling you to structure your thoughts, recall information, brainstorm innovative ideas, and share them seamlessly with colleagues and friends. Utilizing both graphic and textual representations, Nice Mind Map illustrates topic relationships by connecting keywords with images and colors to foster memory retention. This versatile tool caters to a wide array of users, from professionals who rely on it for daily brainstorming and project organization to students and educators who use it for compiling notes, lesson preparation, course planning, and vocabulary retention. With its ability to transform the way you work, learn, and teach, Nice Mind Map can significantly enhance your productivity and creativity in various contexts. Ultimately, it opens up endless possibilities for enriching your personal and professional endeavors.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AccessOwl Yes 
Blotout Yes 
Centra Yes 
Commerce.AI Yes 
Freshsuccess Yes 
Front Yes 
Groove Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
JobAdder Yes 
Kapiche Yes 
MRI Palace Yes 
Meltano Yes 
Pandium Yes 
Prodsight Yes 
PropertySuite Yes 
Roghnu Yes 
Salesforce Yes 
Zapier Yes 
Zoho Desk Yes 

Integrations

AccessOwl No 
Blotout No 
Centra No 
Commerce.AI No 
Freshsuccess No 
Front No 
Groove No 
HubSpot CRM No 
HubSpot Customer Platform No 
JobAdder No 
Kapiche No 
MRI Palace No 
Meltano No 
Pandium No 
Prodsight No 
PropertySuite No 
Roghnu No 
Salesforce No 
Zapier No 
Zoho Desk No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AskNicely

Founded

2014

Country

New Zealand

Website

www.asknicely.com

Vendor Details

Company Name

Next edu

Website

play.google.com/store/apps

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management Yes 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys Yes 

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Mind Mapping

Brainstorming No 
Flowchart No 
Presentation Tools No 
Project Planning No 
Publishing / Sharing No 
Templates No 

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