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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Elevate and refine the customer experience using AskNicely, a cutting-edge real-time feedback platform built on the principles of the Net Promoter Score (NPS). This tool simplifies the process for brands and organizations to gather insights through one-touch surveys, enabling seamless sharing of real-time data with everyone from frontline staff to the CEO, and allowing teams to take swift action based on customer input. Additionally, AskNicely offers integration with the leading tools that businesses rely on daily, enhancing its usability and effectiveness. By leveraging this innovative solution, companies can foster a proactive approach to customer satisfaction and drive continuous improvement.

Description

Enhance your performance with a cutting-edge feedback automation platform designed to streamline your processes. Gain insights into what truly matters to your students, patients, customers, employees, or citizens while conserving time and resources by automating the complete survey process. Evasys empowers organizations to make informed decisions through insights derived from centralized, high-quality data and comprehensive reporting. With over 25 years of continuous enhancement and collaboration with more than 1,500 organizations across education, healthcare, corporate, and government sectors, evasys stands as a robust, German-engineered web platform capable of automating all aspects of the survey lifecycle. From initial preparation to final evaluations, the platform delivers instantly generated reports that significantly boost the efficiency and effectiveness of your feedback collection efforts. Furthermore, evasys features a user-friendly interface that can be hosted on our fully GDPR-compliant EU servers or deployed internally on your own infrastructure, ensuring flexibility and security for every organization. The versatility and reliability of evasys make it an essential tool for anyone looking to optimize their feedback processes efficiently.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ClientSuccess
Cliniko
ClubReady
Commerce.AI
Freshsuccess
Front
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Kapiche
Meltano
Microsoft Dynamics 365
Pandium
Prodsight
Reptrics
Roghnu
Slack
Style Intelligence
Zapier
Zoho Desk

Integrations

ClientSuccess
Cliniko
ClubReady
Commerce.AI
Freshsuccess
Front
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Kapiche
Meltano
Microsoft Dynamics 365
Pandium
Prodsight
Reptrics
Roghnu
Slack
Style Intelligence
Zapier
Zoho Desk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AskNicely

Founded

2014

Country

New Zealand

Website

www.asknicely.com

Vendor Details

Company Name

evasys

Country

Germany

Website

evasys.de/en/evasys/

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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Alternatives

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