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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Review all pertinent information and maintain a comprehensive history with your clients. Monitor the Equipment or Asset undergoing service and access a complete record of every service visit. Effortlessly view a detailed list of all tasks scheduled for today, tomorrow, this week, or next week. Capture images using your tablet and upload them directly to the Job or Quote. Access all Job information input by the Office along with any relevant documents or manuals. Generate a follow-up Quote from an existing Job or create a new Quote swiftly and conveniently. Receive updates from the office through push notifications or SMS about any changes to Jobs. With just one tap, transform your Job into an Invoice while you’re out in the field. Allocate parts from your existing price list or easily include special write-ins when necessary. Gather your Customer's signatures directly on your iPad, which will be recorded against the Job. Log your check-in and check-out times for jobs, and Ascora will monitor the actual time spent on each task. Additionally, this streamlined process enhances efficiency and ensures accurate record-keeping for every Job handled.

Description

Servigistics specializes in inventory optimization, ensuring that the appropriate parts are available in the right locations at the optimal prices. In the current landscape, where consumers expect enhanced products and superior service experiences, it has become crucial to refine service supply chains. Servigistics aims to elevate customer satisfaction while maximizing profitability. The challenge of material planning lies in achieving an ideal balance between cost-effectiveness and availability, as well as determining the most strategic locations and timing for stocking items. This intricate decision-making process requires a comprehensive approach that evaluates all components and their respective stocking sites simultaneously. With a proven track record of innovation in service parts management, Servigistics consistently demonstrates its ability to deliver significant value to organizations. By leveraging their expertise, businesses can enhance asset uptime and improve the availability of service parts, ultimately leading to better overall performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ALIP No 
Accenture Cloud Trade Promotion Management No 
Acropolis No 
Affinity Payroll No 
Array No 
Deloitte Halo No 
Eviden MDR Service No 
MYOB Yes 
Microsoft 365 No 
Microsoft Excel No 
PTC FlexPLM No 
QuickBooks Online Yes 
Xero Yes 

Integrations

ALIP Yes 
Accenture Cloud Trade Promotion Management Yes 
Acropolis Yes 
Affinity Payroll Yes 
Array Yes 
Deloitte Halo Yes 
Eviden MDR Service Yes 
MYOB No 
Microsoft 365 Yes 
Microsoft Excel Yes 
PTC FlexPLM Yes 
QuickBooks Online No 
Xero No 

Pricing Details

$19 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ASC Software

Founded

2009

Country

Australia

Website

www.ascora.com.au

Vendor Details

Company Name

PTC

Founded

1985

Country

United States

Website

www.ptc.com/en/products/servigistics

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Supply Chain Management

Demand Planning No 
Electronic Data Interchange No 
Import / Export Management No 
Inventory Management No 
Order Fulfillment No 
Order Management No 
Sales & Operations Planning No 
Shipping Management No 
Supplier Management No 
Transportation Management No 
Warehouse Management No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Alternatives

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