Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Our solution seamlessly integrates with your current POS systems and customer acquisition channels, eliminating obstacles for brands to effectively identify, capture, and collect customer information. This streamlined process enables you to gather consolidated customer data from multiple engagement touchpoints, providing valuable insights to delight, engage, and retain customers throughout their interactions with your brand. You can respond in real time using tailored communications across various platforms, including email, mobile, and social media. By having a comprehensive view of your most valuable customers, you can utilize the appropriate tools and engagement strategies to boost revenue, enhance customer loyalty, and foster greater advocacy. With a diverse array of available APIs, integration equips your brand with a singular, cohesive perspective on customer journeys and engagement ROI. Our CRM and loyalty solutions facilitate personalized and targeted marketing based on actionable insights, ensuring that your engagement efforts are timely and relevant. Ultimately, this comprehensive approach not only enhances customer relationships but also positions your brand for sustained growth and success.

Description

MAXMA, a cloud-based customer loyalty software, is best suited to retail and ecommerce businesses. 1. Ready-to-use loyalty software to track and burn customer bonuses in conjunction with your store PoS system 2. Flexible customer segmentation using various combinations of filters 3. All-in-one marketing communication platform (sms/push/e-mail/calls) 4. Built-in mechanism to enable auto-funnels that are based on customer behaviour with communication instruments 5. Referral system that allows loyal customers to become brand advocates 6. All your promotional discounts, coupons, and events can be managed from one platform using multiple filters and rules 7. To achieve extraordinary results with omnichannel effect, combine your retail channel and e-com. 8. A unique QR-code, which can be placed on any surface, is a great way to capture leads in print, press and indoor/outdoor advertising.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Epos Now No 
Hype No 
Microsoft Dynamics 365 No 
Salesforce No 
Shopify No 

Integrations

Epos Now Yes 
Hype Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 
Shopify Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$260/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ascentis

Country

Singapore

Website

www.ascentis.com.sg/en/crm-customer-loyalty.html

Vendor Details

Company Name

MAXMA

Founded

2015

Country

Moldova

Website

maxma.com/en

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal No 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

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