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Description
Ascentac Hawkeye Distributed serves as a sophisticated monitoring system for Quality of Service (QoS), capable of overseeing multiple channels for multimedia video streaming simultaneously. It offers seamless integration with various communication methods such as SMS, email notifications, alarm indicators, or simple network management protocol (SNMP). This advanced system enables users to remotely monitor the status of video services, thereby enhancing management effectiveness. The real-time monitoring interface of Ascentac Hawkeye Distributed is highly customizable, allowing users to rearrange the display based on different criteria such as VLAN ID, MPLS Label, Type of Service (ToS), and IP address. Such features empower users to quickly identify and resolve issues as they arise. Furthermore, the system delivers in-depth real-time analytics, covering aspects like program clock reference (PCR) jitter, packet loss, throughput, and other monitoring variables in accordance with TR 101 290 standards. Additionally, it generates a variety of statistical reports that can be conveniently saved in PDF format, ensuring that users have access to essential data for further analysis. This makes it an invaluable tool for those managing video streaming services.
Description
The OTT Operations hub is designed to oversee performance at scale and enhance Quality of Service (QoS). Thanks to Touchstream's distinctive CDN data-sharing partnerships, identifying the underlying causes of errors can be achieved within minutes. Our comprehensive monitoring solution, VirtualNOC, gathers data from every point in the video delivery process and ensures continuous monitoring around the clock. This capability enables operators to clearly visualize problems and implement corrective actions before they impact viewers. With our real-time, direct data exchange with CDNs, disputes with technology providers are eliminated, allowing everyone to concentrate on the actual issues and resolve them promptly. Operating from anywhere is made possible through the cloud-based VirtualNOC, which connects seamlessly to the internet. This empowers your operations team with the essential visibility tools required for managing their intricate workflows from any location. Additionally, the ability to replay past errors aids in accurately identifying root causes, thereby preventing similar issues in the future and enhancing long-term QoS. By providing operators with complete oversight of their processes, the margins for error are minimized, leading to a more efficient operational workflow. This robust system not only streamlines issue resolution but also fosters a proactive approach to maintaining service quality.
API Access
Has API
API Access
Has API
Integrations
Akamai
Amazon Web Services (AWS)
Fastly
Limelight
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ascentac
Country
Taiwan
Website
www.ascentac.com/en/product-en/mpeg-analyzer-en/60-iptv-monitoring-system.html#description-2
Vendor Details
Company Name
Touchstream
Country
Australia
Website
www.touchstream.media/our-solution