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features
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support

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Write a Review

Description

Arya.ai stands out as a robust AI platform designed specifically for the financial sector, providing a wide-ranging suite of low-code and no-code tools along with easy-to-integrate APIs. The platform's extensive Apex API library features more than 100 specialized models covering various domains such as natural language processing, computer vision, predictive analytics, biometric authentication (including facial recognition and liveness detection), optical character recognition, and document fraud detection. Additionally, it offers functionalities for health vitals scanning, translation, named-entity recognition, QR code masking, and image enhancement. The Weave orchestration layer of Arya ensures that users can effortlessly connect with their current databases, enterprise resource planning systems, and cloud services, enabling real-time secure inference while maintaining comprehensive governance throughout the process. Arya's architecture supports hybrid deployment options, whether in the cloud, on-premise, or at the edge, and places a strong emphasis on meeting regulatory requirements, ensuring auditability, minimizing latency, and providing scalability for growing demands. This combination of features makes Arya.ai an invaluable asset for financial institutions looking to leverage advanced AI capabilities.

Description

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

8x8 Contact Center No 
Avaya Experience Platform No 
Azure AI Bot Service No 
BambooHR No 
Confluence No 
Dimension Labs No 
Elasticsearch No 
Firebase No 
Genesys Cloud EX No 
Google Maps No 
HERE No 
Microsoft SharePoint No 
Microsoft Teams No 
NiCE CXone Mpower No 
OpenAI No 
Salesforce Agentforce Service No 
Slack No 
Sunshine Conversations No 
Workplace from Meta No 
monday AI work platform No 

Integrations

8x8 Contact Center Yes 
Avaya Experience Platform Yes 
Azure AI Bot Service Yes 
BambooHR Yes 
Confluence Yes 
Dimension Labs Yes 
Elasticsearch Yes 
Firebase Yes 
Genesys Cloud EX Yes 
Google Maps Yes 
HERE Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
NiCE CXone Mpower Yes 
OpenAI Yes 
Salesforce Agentforce Service Yes 
Slack Yes 
Sunshine Conversations Yes 
Workplace from Meta Yes 
monday AI work platform Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Volume based pricing
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Arya.ai

Founded

2013

Country

India

Website

arya.ai/

Vendor Details

Company Name

NiCE Cognigy

Country

Germany / United States

Website

www.cognigy.com

Product Features

API Management

API Design No 
API Lifecycle Management No 
Access Control No 
Analytics No 
Dashboard No 
Developer Portal No 
Testing Management No 
Threat Protection No 
Traffic Control No 
Version Control No 

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare Yes 
For Sales Yes 
For eCommerce Yes 
Image Recognition Yes 
Machine Learning Yes 
Multi-Language Yes 
Natural Language Processing Yes 
Predictive Analytics Yes 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) Yes 

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management No 
Text to Speech Yes 
Voice Customization Yes 
Voice Mail No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking No 

Alternatives

Alternatives