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features
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support

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Description

Simple and efficient venue and event management. Artifax is used by conference centres, museums, galleries, visitor attractions, theatres, concert halls, festivals, and places of worship all over the world for event planning, room rental, staff and resource scheduling, finances and artistic and production schedules, tour bookings as well as document storage and online bookings. Artifax software is easy to use, with built-in wizards and contextual forms, robust security, and your own terminology. ArtifaxEvent's central calendar provides one source of truth for all your employees. Artifax is ISO 27001 and ISO 9001 certified.

Description

Have you ever thought about the best way to handle your organization's service finances? Look no further than Serviceware. With exceptional Enterprise Service Management, Serviceware boasts a distinctive suite of solutions designed to digitize and automate service processes, addressing challenges across IT, HR, and Customer Shared Services seamlessly. Serving over 900 customers, including eight of the thirty companies on the German DAX-30 stock index, Serviceware plays a vital role in enhancing corporate performance planning and financial management for IT and shared services. Additionally, their new scheduling app offers a hassle-free way for patients and customers to book appointments through the Serviceware Resources scheduler. In a noteworthy development, Serviceware is expanding its collaboration with KPMG, unveiling a joint service offering tailored for businesses working in transfer pricing. Moreover, the BARC Planning Survey 20 has recognized Serviceware Performance with 37 top rankings as a leading vendor for planning and analytics in the DACH region, further solidifying its reputation in the industry. It's clear that Serviceware is setting the standard for service management solutions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

StaffSavvy Yes 
Tessitura Yes 
TicketSearch Yes 

Integrations

StaffSavvy No 
Tessitura No 
TicketSearch No 

Pricing Details

$296.00/month
Free Trial No 
Free Version No 

Pricing Details

$1000 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Artifax

Founded

1986

Country

United Kingdom

Website

www.artifax.com

Vendor Details

Company Name

Serviceware

Founded

1998

Country

Germany

Website

serviceware-se.com

Product Features

Event Management

Attendee Management Yes 
Badge Management No 
Conferences / Conventions No 
Exhibit / Vendor Management Yes 
Gamification No 
Room Block Management Yes 
Social Media Promotion No 
Sponsorship Management No 
Surveys & Feedback No 
Ticketing No 
Volunteer Management Yes 
Weddings / Parties Yes 

Festival Management

Artist Management Yes 
Barcode / Ticket Scanning No 
CRM Yes 
Contract Management Yes 
Credential Management No 
Staff Scheduling No 
Ticketing No 
Transportation Management Yes 
Vendor Management Yes 
Volunteer Management Yes 

Museum

Collections Management No 
Event Management Yes 
Exhibit Management No 
Gift Shop POS No 
Grant Management No 
Insurance Management No 
Membership Management No 
Ticketing No 

Venue Management

Attendee Management Yes 
Billing & Invoicing Yes 
Contract Management Yes 
Customer Management Yes 
Event Management Yes 
Food & Beverage Management Yes 
Multi-Facility Yes 
Reservations Management Yes 
Resource Booking Yes 
Sales Management Yes 
Staff Management No 

Product Features

Financial Management

Budgeting & Forecasting Yes 
Cash Management Yes 
Consolidation / Roll-Up Yes 
Currency Management Yes 
Financial Reporting Yes 
Investment Management Yes 
Project Management Yes 
Revenue Recognition Yes 
Risk Management Yes 
Tax Management Yes 

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