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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Obtain PREMIUM Content in Less than a Minute. With cutting-edge technology in artificial intelligence and deep learning, Article Forge generates completely original, relevant, and high-quality articles at the touch of a button. Creating content can often be both costly and time-intensive, but it doesn’t have to be that way. After five years of dedicated research in artificial intelligence, Article Forge has developed deep learning models that are educated on millions of articles, enabling it to write knowledgeably on nearly any subject. This capability allows our AI to produce full, unique, and smoothly flowing articles quickly, significantly reducing the time and financial resources typically required for content creation. Simply input your primary keyword, any optional sub-keywords, your desired article length, and any additional specifications into the Article Forge platform. In just 60 seconds, Article Forge will craft for you a quality, wholly original article. With your finished article in hand, you can deploy it across various platforms and use it in any way you choose! Plus, this innovative tool streamlines the writing process, ensuring you always have fresh content at your fingertips.

Description

Cadalys Concierge™ represents a sophisticated and refined next-generation Help Center that smoothly integrates with Salesforce, delivering exceptional automation for self-service solutions, ticketing, and knowledge management. This platform merges a custom-tailored, predictive search experience with help desk features, ensuring that employees, customers, and partners receive the assistance they require promptly. The incorporation of Machine Learning and AI-driven search capabilities enables quicker access to more relevant information by adapting to each customer's optimal search results for various queries. Its robust search functionality takes into account factors such as Knowledge Article popularity, user ratings, and the most recent publication date when ranking results. Each user's experience is personalized and finely adjusted to meet their specific needs. Additionally, feedback on articles is handled within a Service Level Agreement (SLA) framework to guarantee timely revisions. Concierge also oversees the review cycles of articles and automatically highlights content that requires attention. It offers suggested actions for quick resolutions, which can be customized based on the type or category of the article, or tailored for specific entries, ensuring that users always have access to the most relevant and up-to-date information. Overall, Cadalys Concierge™ elevates the support experience by combining cutting-edge technology with user-centric design.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Menterprise Content Yes 
Salesforce No 

Integrations

Menterprise Content No 
Salesforce Yes 

Pricing Details

$57 per month
Or $27 per month if billed annually
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cortx

Founded

2014

Country

United States

Website

www.articleforge.com

Vendor Details

Company Name

Cadalys

Founded

2008

Country

United States

Website

www.cadalys.com/concierge

Product Features

Natural Language Generation

Business Intelligence No 
CRM Data Analysis and Reports No 
Chatbot No 
Email Marketing No 
Financial Reporting No 
Multiple Language Support No 
SEO Yes 
Web Content Yes 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

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