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Average Ratings 4 Ratings
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Description
Artera is a patient communication and engagement platform that pairs voice AI agents with a secure agentic platform to strengthen how healthcare providers communicate and care for patients. Our voice AI agents handle routine patient interactions that consume staff time, appointment scheduling, intake, referral management, payments, and care gap outreach, so staff can focus on the conversations that need a human touch.
Dedicated AI Service Squads, teams of Artera's AI builders, work directly with provider teams to design custom AI solutions built around each practice's specific workflows and EHR environment. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience.
Artera Harmony, the core agentic platform, connects fragmented communication into coordinated patient engagement across every channel, with deep EHR integrations that automate the right message at the right time. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue. AI-powered Smart Inbox consolidates all patient conversations in one unified place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention.
Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models.
2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients
Description
Introducing Upvio, the ultimate practice experience platform designed to optimize workflows, minimize repetitive administrative tasks, and thrive in today's digital-centric healthcare landscape. Tailored to meet the needs of healthcare providers across diverse specialties and organizations, Upvio offers a comprehensive set of tools to streamline and automate various operations, including appointment scheduling, telehealth, messaging, patient monitoring, and payments. Ensuring compliance with industry standards such as HIPAA and GDPR, Upvio tackles common challenges in the healthcare industry, such as complex interfaces, technical issues, communication problems, patient engagement, data management, revenue generation, scalability, customization, and reporting.
Upvio stands out with its specialized features catering to the healthcare sector, including automated reminders, customizable forms, extensive telehealth capabilities, a virtual waiting room, and remote vital signs assessment. This cost-effective solution offers seamless integration and caters to users with varying levels of technical expertise, providing dedicated account managers for smooth setup and continuous support.
API Access
Has API
No
API Access
Has API
Yes
Integrations
AdvancedMD
Yes
ClearoutPhone
No
CodeTwo Email Signatures 365
No
Doxy.me
No
EpicCare EMR
Yes
Google Calendar
No
Google Meet
No
Greenway Health
Yes
Integrately
No
MEDITECH Expanse
Yes
Integrations
AdvancedMD
No
ClearoutPhone
Yes
CodeTwo Email Signatures 365
Yes
Doxy.me
Yes
EpicCare EMR
No
Google Calendar
Yes
Google Meet
Yes
Greenway Health
No
Integrately
Yes
MEDITECH Expanse
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$319/user/month
Health Markers & Analysis
All available vitals, indices and risk factors
AI algorithm (enrich traditional vitals signs)
Platform
Create scan templates
Create scan links
Share scan links
Review scan results
Account dashboard
Role-specific dashboards
Pre-scan client questionnaires
Custom client questionnaires
Health reports (PDF)
Multi-tenant account
Client portal
Client notifications
Custom client notifications
Integrations, Security & Data Management
Upvio API
Automated data exports
Custom data retention policies
Customer support
Engineering support
Dedicated solution architect
Compliance & Audits
HIPAA compliance
SOC2 compliance
GDPR compliance
Audit trails and logging
BAA
Team Management
SSO & SCIM
Admin management
Roles & permissions management
Custom roles & permissions
Monitor team performance
All available vitals, indices and risk factors
AI algorithm (enrich traditional vitals signs)
Platform
Create scan templates
Create scan links
Share scan links
Review scan results
Account dashboard
Role-specific dashboards
Pre-scan client questionnaires
Custom client questionnaires
Health reports (PDF)
Multi-tenant account
Client portal
Client notifications
Custom client notifications
Integrations, Security & Data Management
Upvio API
Automated data exports
Custom data retention policies
Customer support
Engineering support
Dedicated solution architect
Compliance & Audits
HIPAA compliance
SOC2 compliance
GDPR compliance
Audit trails and logging
BAA
Team Management
SSO & SCIM
Admin management
Roles & permissions management
Custom roles & permissions
Monitor team performance
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Artera
Founded
2015
Country
United States
Website
artera.io
Vendor Details
Company Name
Upvio Healthtech
Founded
2022
Country
Australia
Website
upvio.com
Product Features
Appointment Reminder
Appointment Scheduling
Yes
Calendar Management
No
Call Reminders
Yes
Email Reminders
Yes
Online Booking
Yes
Payment Reminders
Yes
Recurring Appointments
No
Rescheduling
Yes
SMS Messaging
Yes
Two-Way Messaging
Yes
Medical Scheduling
Appointment Management
No
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
No
Multi-Location
No
No-Show Tracking
No
On Call Scheduling
No
Patient Records
No
Patient Scheduling
No
Physician Management
No
Recurring Appointments
No
Self Service Portal
No
Staff Scheduling
No
Patient Engagement
Appointment Scheduling
Yes
Care Planning
Yes
Collaboration
Yes
Messaging
Yes
Mobile Access
Yes
Patient Education
Yes
Patient Portal
Yes
Personal Health Record
No
Progress Tracking
No
Self Management
Yes
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No
Product Features
Appointment Reminder
Appointment Scheduling
Yes
Calendar Management
Yes
Call Reminders
Yes
Email Reminders
Yes
Online Booking
Yes
Payment Reminders
Yes
Recurring Appointments
Yes
Rescheduling
Yes
SMS Messaging
Yes
Two-Way Messaging
No
HIPAA Compliance
Access Control / Permissions
Yes
Audit Management
No
Compliance Reporting
No
Data Security
No
Documentation Management
No
For Healthcare
Yes
Incident Management
No
Policy Training
No
Remediation Management
No
Risk Management
No
Vendor Management
No
Medical Practice Management
Claims Management
No
E-Prescribing
No
EMR / EHR
No
HIPAA Compliant
Yes
Insurance Eligibility Verification
No
Inventory Management
No
Multi-Office
Yes
Multi-Physician
Yes
Patient Billing
No
Patient Portal
No
Patient Records
Yes
Patient Registration
Yes
Patient Scheduling
Yes
Physician Scheduling
Yes
Medical Scheduling
Appointment Management
Yes
Billing & Invoicing
No
Drag & Drop
Yes
Facility Scheduling
Yes
Multi-Location
Yes
No-Show Tracking
Yes
On Call Scheduling
Yes
Patient Records
Yes
Patient Scheduling
Yes
Physician Management
Yes
Recurring Appointments
Yes
Self Service Portal
Yes
Staff Scheduling
Yes
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
Yes
Patient Education
No
Patient Portal
Yes
Personal Health Record
No
Progress Tracking
No
Self Management
No
Patient Scheduling
Analytics/Reporting
Yes
Approval Process Control
Yes
HIPAA Compliant
Yes
Mobile Access
Yes
Notifications/Alerts
Yes
Online Scheduling
Yes
Patient Communications
Yes
Patient Intake
Yes
Patient Portal
Yes
Patient Records Management
Yes
Payment Processing
Yes
Reminders
Yes
SMS Messaging
Yes
Telemedicine
Appointment Reminders
Yes
Appointment Scheduling
Yes
Chat / Messaging
Yes
E-Prescribing
No
For Medical Purposes
Yes
HIPAA Compliant
Yes
Multi-Provider Practice
Yes
Online Forms
Yes
Patient Queue Management
No
Practice Management
Yes
Remote Treatment Plans
Yes
Teleradiology
No
Video Conferencing
Yes
