Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our innovative and adaptable platform supports card programs of all sizes with varying levels of customization, allowing for swift market delivery in days rather than weeks. It is the first fully digital print production model that has received approval from major payment networks such as Visa, Mastercard, American Express, Discover, and Union Pay. This efficiency stems from the fact that card campaigns are printed on demand, which means Arroweye’s methodology removes the need for forecasting and eliminates the burdens of pre-printed inventory. Consequently, card issuers are able to quickly adjust to evolving market demands, leading to improved return rates and overall performance. Additionally, our web-to-print solution merges advanced web design tools for personalized card creation with a comprehensive digital on-demand production and fulfillment system. By utilizing this approach, you can enhance your product differentiation without the necessity of maintaining inventory. This flexibility not only streamlines operations but also empowers issuers to meet customer expectations more effectively.
Description
Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.
API Access
Has API
No
API Access
Has API
No
Integrations
Galileo
No
Synctera
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Arroweye
Country
United States
Website
www.arroweye.com/production-personalization-fulfillment/
Vendor Details
Company Name
BHMI
Founded
1986
Country
United States
Website
www.bhmi.com/concourse-disputes/
Product Features
Web to Print
Approval Workflow
No
Customizable Templates
No
Multi-Store
No
Order Management
No
Product Configurator
No
Quotes / Estimates
No
SEO Management
No
Templates
No
Website Management
No
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
Yes
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No