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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ArrowChat enables users to engage in text and video conversations seamlessly. You can set up this chat feature in just a few minutes on any pre-existing website. Built on a PHP script and jQuery, ArrowChat is a self-hosted live chat solution that operates from the bottom of your webpage—give it a try! When users log into your site, ArrowChat automatically logs them into the chat without requiring any additional coding. The software retrieves usernames and showcases them with comprehensive UTF-8 language support. It also fetches user profile links, making them easily accessible to others. The chat system intuitively identifies the avatar settings and displays each user's image accordingly. Additionally, the user list refreshes in real-time as individuals add or remove friends. Through the admin panel, various features within ArrowChat can be restricted based on user groups. Notably, there is also a mobile-friendly version of ArrowChat, allowing users on mobile devices to access the chat feature directly on your page. This ensures an engaging experience regardless of the device being used.

Description

CUGIC enables the measurement of customer satisfaction, evaluation of agent performance, and early identification of issues prior to implementation. The provided analytics assist in maintaining focus and tracking success effectively. Engage with your customers immediately upon their arrival on your website, addressing their inquiries in real-time to enhance overall satisfaction. Eliminate the need for costly international calls by utilizing direct audio and video calling features, allowing instant connections with customers from your device. Additionally, integrate CUGIC with well-known social media platforms such as Facebook and Twitter to promptly monitor inquiries and respond as needed. Our support team is available around the clock to ensure that you fully understand our chat software and enjoy a smooth Live Chat Experience with your clientele. Foster meaningful interactions through live chat sessions, and enhance customer service by displaying an employee photo in the agent chat pop-up for a personal touch. This level of engagement can significantly elevate the customer experience and strengthen relationships.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BuddyPress Yes 
CodeIgniter Yes 
DataLife Engine (DLE) Yes 
Elgg Yes 
Facebook No 
ILIAS Yes 
Jamroom Yes 
Jcow Yes 
JomSocial Yes 
Laravel Forge Yes 
MediaWiki Yes 
Offiria Yes 
SkaDate Software Yes 
SocialEngine Yes 
WordPress Yes 
X (Twitter) No 
XenForo Yes 
phpBB Yes 
phpFox Yes 

Integrations

BuddyPress No 
CodeIgniter No 
DataLife Engine (DLE) No 
Elgg No 
Facebook Yes 
ILIAS No 
Jamroom No 
Jcow No 
JomSocial No 
Laravel Forge No 
MediaWiki No 
Offiria No 
SkaDate Software No 
SocialEngine No 
WordPress No 
X (Twitter) Yes 
XenForo No 
phpBB No 
phpFox No 

Pricing Details

$45 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

$10.00/month/user
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ArrowChat

Country

United States

Website

www.arrowchat.com

Vendor Details

Company Name

Cugic

Founded

2016

Country

United States

Website

www.cugic.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Alternatives

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