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features
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support

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Description

Arrivia functions as a travel technology and loyalty platform that provides companies, membership organizations, and brands with the ability to deliver fully-branded travel rewards and booking services without the need to develop their own infrastructure. Central to its services is a versatile, white-label travel portal and booking engine that seamlessly integrates various travel options, such as flights, hotels, cruises, car rentals, vacation homes, resorts, and activities, thereby offering a comprehensive global travel inventory that includes over 700 airlines, more than 1 million hotels and vacation homes, over 30,000 cruise itineraries, countless car rental locations, and hundreds of thousands of tours and experiences worldwide. Furthermore, it allows for adaptable loyalty and rewards structures, enabling businesses to establish tiered loyalty programs or provide one-time membership perks, as well as offering users the ability to earn or redeem loyalty currency—such as points or travel credits—while also accommodating various alternative or hybrid currencies within their existing rewards frameworks. This flexibility in rewards systems helps businesses enhance customer engagement and satisfaction through tailor-made travel experiences.

Description

iVend Loyalty, a flexible points & reward management application, is available digitally and on a card. It can be used across channels to redeem for discounts, gift items, or other rewards. iVend Loyalty allows retailers to build deeper relationships with customers by allowing them visibility into their shopping history and preferences. Customers can choose your store by receiving personalized incentives through mobile notifications, digital coupons, or reward points.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Magento No 
Shopify No 

Integrations

Magento Yes 
Shopify Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Arrivia

Founded

1997

Country

United States

Website

www.arrivia.com

Vendor Details

Company Name

CitiXsys

Founded

2002

Country

United States

Website

www.ivend.com

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Alternatives

Alternatives

iVend Retail Reviews

iVend Retail

CitiXsys
RewardTrax Reviews

RewardTrax

Performance Systems Group
BonusQR Reviews

BonusQR

TechWeb s.r.o.
Preferred Patron Loyalty Reviews

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC