Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Arovy redefines Salesforce governance, security, and visibility by combining automation, AI, and actionable insights into one unified platform. Built for modern Salesforce teams, it provides complete transparency into data, integrations, and configuration dependencies—helping users scope projects confidently and reduce operational risk. Its data dictionary, impact analysis, and change tracking tools simplify complex ecosystems while ensuring compliance and audit readiness. With real-time monitoring of APIs, users, and connected apps, Arovy instantly detects outages, unusual activity, and access changes across the organization. The platform’s intelligent threat detection and mitigation engine proactively identifies risks and suggests resolutions before they affect business continuity. Designed for speed and scalability, it supports enterprises managing hundreds of thousands of Salesforce users and millions of API calls. Arovy’s AI-powered analytics help teams uncover inefficiencies, reduce tech debt, and optimize Shield implementation with clarity and precision. Trusted by financial institutions, SaaS providers, and large enterprises, Arovy is the backbone of secure, efficient, and future-ready Salesforce operations.
Description
BMC Helix ITSM elevates enterprise service management by combining proven ITSM capabilities with next-generation agentic AI. The platform streamlines support workflows by automating routine tasks and providing AI-assisted recommendations based on contextual insights. Integrated knowledge management ensures teams can capture, share, and reuse expertise across incidents, problems, and changes. AI-powered clustering identifies emerging issues early, enabling organizations to respond proactively and prevent service disruptions. Intelligent change risk analysis enhances innovation while reducing operational risk from high-impact modifications. Collaboration features, including ChatOps and guided swarming, accelerate resolution by connecting the right experts at the right time. With built-in discovery, configuration visibility, and unified service/operations insights, teams gain a complete understanding of their digital ecosystem. Helix ITSM drives measurable improvements in speed, accuracy, and service quality across complex enterprise environments.
API Access
Has API
No
API Access
Has API
No
Integrations
BMC Helix Operations Management
No
Confluence
Yes
Cutover
No
Google Chrome
Yes
ISL Light Remote Desktop
No
InsightAppSec
No
Jira
Yes
Kovair QuickSync
No
OpsHub
No
Planview Hub
No
Integrations
BMC Helix Operations Management
Yes
Confluence
No
Cutover
Yes
Google Chrome
No
ISL Light Remote Desktop
Yes
InsightAppSec
Yes
Jira
No
Kovair QuickSync
Yes
OpsHub
Yes
Planview Hub
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Arovy
Founded
2018
Country
United States
Website
www.arovy.com
Vendor Details
Company Name
BMC Helix
Founded
2025
Country
United States
Website
www.helixops.ai/products/bmc-helix-itsm.html
Product Features
Change Management
Approval Workflow
No
Audit Trail
Yes
Automated Notifications
Yes
Change Calendar
No
Change Planning
Yes
Compliance Management
No
Prioritization
No
Release Management
No
Task Management
No
Tracking & Reporting
Yes
Training Management
No
Data Governance
Access Control
No
Data Discovery
Yes
Data Mapping
Yes
Data Profiling
No
Deletion Management
No
Email Management
No
Policy Management
No
Process Management
No
Roles Management
No
Storage Management
No
Data Loss Prevention
Compliance Reporting
No
Incident Management
No
Policy Management
No
Sensitive Data Identification
No
Web Threat Management
No
Whitelisting / Blacklisting
No
Product Features
Change Management
Approval Workflow
No
Audit Trail
No
Automated Notifications
No
Change Calendar
No
Change Planning
Yes
Compliance Management
Yes
Prioritization
No
Release Management
No
Task Management
No
Tracking & Reporting
No
Training Management
No
ITSM
Asset Tracking
No
Availability Management
No
Change Management
Yes
Configuration Management
No
Contract/License Management
No
Dashboard
No
Incident Management
Yes
Problem Management
Yes
Project Management
No
Release & Deployment Management
No
Self Service Portal
No
Service Desk
CMDB
Yes
Change Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Base
Yes
Mobile Access
Yes
Procurement Management
No
Remote Control
No
SLA Management
No
Self Service Portal
Yes