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features
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support

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Description

Revamping Employee Surveys. Simplify the management of employee surveys and promptly share outcomes with the appropriate stakeholders. Empower team leaders with deeper insights into their teams and facilitate their development as effective managers. Assist senior management in enhancing decision-making processes. How so? Utilize Arnold for consistent engagements with your employees, gathering their feedback and converting it into actionable insights. With impressive response rates, Arnold boasts an average of 75% participation from employees who appreciate the platform. Self-managed and user-friendly, Arnold can be easily accessed through your admin portal. With a presence all around the globe, Arnold is supported by local distributors who assist with implementation. Moreover, Arnold is fully compliant with GDPR regulations, ensuring your compliance team is pleased with our detailed checklist. Get organized with over 30 predefined conversation topics available in Arnold for employee discussions, and feel free to create or modify your own topics as needed. Additionally, you can seamlessly upload or copy and paste your employee list into Arnold to initiate chat invitations efficiently, ensuring no one is left out of the conversation. This comprehensive approach not only enhances communication but also fosters a culture of feedback within your organization.

Description

The fastest and simplest method to collect valuable insights from both your customers and team members is now at your fingertips. You can begin within minutes and join the ranks of thousands of organizations that are refining their customer interactions and employee satisfaction. Instantly gather feedback through a tablet or a dedicated device, even when offline. This system provides the versatility to collect information in various settings, whether you’re seeking customer opinions, attracting leads at a trade show, conducting on-location market analysis, or performing an onsite evaluation. Dispatch timely, personalized email surveys to gauge the sentiments of your customers and staff alike. Monitor essential experience metrics such as NPS, eNPS, CSAT, or customer effort score effortlessly. Leverage SurveyKiosk, a comprehensive and scalable solution that captures immediate feedback at critical moments throughout the customer journey. By understanding the reasons behind customer and employee satisfaction or dissatisfaction, you can make informed improvements that drive success. Embracing this approach will empower your organization to adapt and thrive in a competitive landscape.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AnimaRender Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Mari Yes 
Microsoft Teams No 
Salesforce No 
ServiceNow No 
Shopify No 
Slack No 

Integrations

AnimaRender No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Mari No 
Microsoft Teams Yes 
Salesforce Yes 
ServiceNow Yes 
Shopify Yes 
Slack Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$23.99 per month
Billed annually
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

LMO

Founded

2017

Country

Czech Republic

Website

www.arnold-robot.eu

Vendor Details

Company Name

Surveyapp

Country

United Kingdom

Website

www.surveyapp.io

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys Yes 

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring No 
Feedback Collection No 
Survey Management Yes 

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management Yes 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys Yes 

NPS

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing No 
Mobile Survey No 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library No 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

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