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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Developed by Auraya, ArmorVox represents a cutting-edge voice biometric engine that offers a comprehensive range of voice biometric functionalities across both telephony and digital platforms. By enhancing customer interactions and bolstering information security, ArmorVox significantly optimizes user experience. It can be deployed securely either through cloud solutions or on-premises installations. Utilizing advanced machine learning algorithms, the system generates unique speaker-specific background models tailored to each individual voice print, ensuring optimal performance. Our algorithms establish security thresholds for each voice print based on empirical data to align with your specific security performance needs. Moreover, with its automated tuning capabilities, the ArmorVox engine accommodates variations in language, accents, and dialects seamlessly. Built with innovative patented features, ArmorVox enables resellers to offer a more secure and comprehensive solution, thereby enhancing both customer experience and security measures. This unique adaptability positions ArmorVox as a leader in the voice biometric space, catering to diverse user requirements effectively.

Description

We offer seamless voice authentication and fraud prevention solutions tailored for contact centers within credit unions and community banks, enhancing performance in three key areas. Our premier product, Illuma, utilizes cutting-edge signal processing, artificial intelligence, and machine learning technologies. The voice authentication system operates discreetly in the background, quickly and efficiently confirming the identities of callers as they engage with contact center representatives. By leveraging our voice biometrics technology, we empower community financial institutions to thwart fraud attempts and prevent account takeovers with a method that is difficult to replicate or deceive. Designed specifically for community financial institutions, our technology is not only cost-effective and efficient but also secure, easy to implement, and user-friendly. Furthermore, this innovative system enables agents to minimize the time spent on the more cumbersome aspects of calls, allowing them to assist customers with their inquiries, issues, and transactions in a more expedited manner. Ultimately, our solution enhances both the customer experience and operational efficiency for financial institutions.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Auraya

Founded

2010

Country

United States

Website

aurayasystems.com/armorvox/

Vendor Details

Company Name

Illuma

Founded

2016

Country

United States

Website

illuma.cx/

Product Features

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

Alternatives

Alternatives

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