Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Developed by Auraya, ArmorVox represents a cutting-edge voice biometric engine that offers a comprehensive range of voice biometric functionalities across both telephony and digital platforms. By enhancing customer interactions and bolstering information security, ArmorVox significantly optimizes user experience. It can be deployed securely either through cloud solutions or on-premises installations. Utilizing advanced machine learning algorithms, the system generates unique speaker-specific background models tailored to each individual voice print, ensuring optimal performance. Our algorithms establish security thresholds for each voice print based on empirical data to align with your specific security performance needs. Moreover, with its automated tuning capabilities, the ArmorVox engine accommodates variations in language, accents, and dialects seamlessly. Built with innovative patented features, ArmorVox enables resellers to offer a more secure and comprehensive solution, thereby enhancing both customer experience and security measures. This unique adaptability positions ArmorVox as a leader in the voice biometric space, catering to diverse user requirements effectively.
Description
Armour365, a cutting-edge voice biometrics solution from Gnani.ai, serves as a robust security platform aimed at thwarting fraud, improving customer satisfaction (CSAT), and lowering operational expenses. It boasts a sophisticated fraud detection system that can identify various threats, including anti-spoofing measures, synthetic voices, and replay attacks. The technology accommodates both active and passive biometric methods, requiring merely under one second of spoken input for effective authentication. Additionally, it provides dynamic passphrase options, supports multiple languages and text formats, and integrates effortlessly across various communication channels. Noteworthy advantages of this platform include a reduction in average handling time by more than 60 seconds, an 80% enhancement in fraud detection capabilities, and a boost in CSAT scores exceeding 30%. Moreover, its versatility ensures that organizations can adapt it to their specific needs without compromising security.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Connect
No
Ameyo by Exotel
No
Avaya Cloud Office
No
Exotel
No
Freshdesk
No
Genesys Cloud CX
No
HubSpot CRM
No
HubSpot Customer Platform
No
Kaleyra
No
Knowlarity
No
Integrations
Amazon Connect
Yes
Ameyo by Exotel
Yes
Avaya Cloud Office
Yes
Exotel
Yes
Freshdesk
Yes
Genesys Cloud CX
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Kaleyra
Yes
Knowlarity
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Auraya
Founded
2010
Country
United States
Website
aurayasystems.com/armorvox/
Vendor Details
Company Name
gnani.ai
Country
India
Website
www.gnani.ai/products/voice-biometrics/