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Description

Developed by Auraya, ArmorVox represents a cutting-edge voice biometric engine that offers a comprehensive range of voice biometric functionalities across both telephony and digital platforms. By enhancing customer interactions and bolstering information security, ArmorVox significantly optimizes user experience. It can be deployed securely either through cloud solutions or on-premises installations. Utilizing advanced machine learning algorithms, the system generates unique speaker-specific background models tailored to each individual voice print, ensuring optimal performance. Our algorithms establish security thresholds for each voice print based on empirical data to align with your specific security performance needs. Moreover, with its automated tuning capabilities, the ArmorVox engine accommodates variations in language, accents, and dialects seamlessly. Built with innovative patented features, ArmorVox enables resellers to offer a more secure and comprehensive solution, thereby enhancing both customer experience and security measures. This unique adaptability positions ArmorVox as a leader in the voice biometric space, catering to diverse user requirements effectively.

Description

Armour365, a cutting-edge voice biometrics solution from Gnani.ai, serves as a robust security platform aimed at thwarting fraud, improving customer satisfaction (CSAT), and lowering operational expenses. It boasts a sophisticated fraud detection system that can identify various threats, including anti-spoofing measures, synthetic voices, and replay attacks. The technology accommodates both active and passive biometric methods, requiring merely under one second of spoken input for effective authentication. Additionally, it provides dynamic passphrase options, supports multiple languages and text formats, and integrates effortlessly across various communication channels. Noteworthy advantages of this platform include a reduction in average handling time by more than 60 seconds, an 80% enhancement in fraud detection capabilities, and a boost in CSAT scores exceeding 30%. Moreover, its versatility ensures that organizations can adapt it to their specific needs without compromising security.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Connect No 
Ameyo by Exotel No 
Avaya Cloud Office No 
Exotel No 
Freshdesk No 
Genesys Cloud CX No 
HubSpot CRM No 
HubSpot Customer Platform No 
Kaleyra No 
Knowlarity No 
Microsoft Dynamics 365 No 
Oracle CRM On Demand No 
Twilio No 
Zendesk No 
Zoho CRM No 

Integrations

Amazon Connect Yes 
Ameyo by Exotel Yes 
Avaya Cloud Office Yes 
Exotel Yes 
Freshdesk Yes 
Genesys Cloud CX Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Kaleyra Yes 
Knowlarity Yes 
Microsoft Dynamics 365 Yes 
Oracle CRM On Demand Yes 
Twilio Yes 
Zendesk Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Auraya

Founded

2010

Country

United States

Website

aurayasystems.com/armorvox/

Vendor Details

Company Name

gnani.ai

Country

India

Website

www.gnani.ai/products/voice-biometrics/

Product Features

Alternatives

TrulySecure Reviews

TrulySecure

Sensory

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