Average Ratings 5 Ratings

Total
ease
features
design
support

Average Ratings 5 Ratings

Total
ease
features
design
support

Description

Arena is an all-in-one digital engagement platform that empowers organizations to build AI-driven communities directly on their websites and mobile apps. It offers a suite of interactive tools including live blogs, group chats, AI-powered chatbots, and automated content feeds to foster real-time audience interaction. The platform serves key industries like publishers, media, sports, entertainment, and e-commerce by driving traffic, increasing user engagement, generating leads, and monetizing audiences through integrated advertising. Arena’s advanced analytics provide detailed insights into user behavior and campaign performance, while its flexible visual customization ensures brand consistency. The platform emphasizes privacy, data rights, and GDPR compliance, offering scalable technology suitable for events with millions of users. Arena’s intuitive dashboard and no-code setup allow teams to launch and manage communities without extensive technical expertise. With 24/7 customer support and robust security, Arena delivers a seamless user and admin experience. Many leading brands trust Arena to boost engagement and deepen customer relationships.

Description

Viber communities unite individuals around shared interests—join discussions on any subject that excites you. Our goal is to safeguard your privacy, allowing you to freely express yourself without worrying about what to share while using Viber. Whether it's a family gathering, a casual get-together, or a yoga session, everything can unfold via group chats, video calls, or voice communications. You can even retract messages sent in error, ensuring a smooth conversation experience for everyone involved. Engage with public groups that resonate with your interests, including brands and influencers alike. These communities represent a modern social landscape and are an exceptional way to connect with others. Imagine a group chat that accommodates limitless participants, enhanced administrative features, and fresh conversation tools. You can also make calls to any landline or mobile number globally, regardless of whether they are Viber users. Consider purchasing a Viber Out subscription to start making those international calls today! In this evolving digital age, Viber continues to innovate ways to foster connections among people worldwide.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Botmother No 
CS-Cart Free No 
Corezoid No 
Dashly No 
Guestara No 
INXY No 
IntelePeer No 
KidLogger No 
Live Proxies No 
PayMongo No 
Pronto No 
SanCCS No 
Simplify360 No 
Sinch Contact Pro No 
Stackreaction No 
Targetings No 
WooTechy iSeeker No 
X (Twitter) Yes 
XRY No 
mssg.me No 

Integrations

Botmother Yes 
CS-Cart Free Yes 
Corezoid Yes 
Dashly Yes 
Guestara Yes 
INXY Yes 
IntelePeer Yes 
KidLogger Yes 
Live Proxies Yes 
PayMongo Yes 
Pronto Yes 
SanCCS Yes 
Simplify360 Yes 
Sinch Contact Pro Yes 
Stackreaction Yes 
Targetings Yes 
WooTechy iSeeker Yes 
X (Twitter) No 
XRY Yes 
mssg.me Yes 

Pricing Details

$39/mo (billed anunally)
• Starter Plan: $39/month (billed annually) or $49/mo
• Professional Plan: $299/month (billed annually) or $349/mo
• Business Plan: $829/mo (billed annually) or $999/mo
• Enterprise Plan: Custom, please reach out to an Arena Expert.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Arena.im

Founded

2017

Country

United States

Website

arena.im/

Vendor Details

Company Name

Viber Media

Country

Luxembourg

Website

www.viber.com

Product Features

Blog

Analytics Yes 
Collaborative Writing Yes 
Comment Moderation Yes 
File Sharing No 
Group Posting Yes 
Monetization Tools Yes 
Post Management Yes 
Search Yes 
WYSIWYG Rich Text Editing Yes 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
IVR / Voice Recognition No 

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management Yes 
Group Management Yes 
Ideation / Crowdsourcing No 
Member Directory No 
Membership Management Yes 
Social Media Management Yes 
Website Management Yes 
White Label Yes 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking No 

Virtual Classroom

Annotation Tools No 
Attendee Analytics Yes 
Audio/Video Conferencing Yes 
Customizable Branding Yes 
Electronic Hand Raising No 
File Sharing No 
Interactive/Collaboration Tools No 
Learning Management System No 
Live Chat Yes 
Live Streaming Yes 
Mobile Access Yes 
Multiple Camera Feeds No 
Notifications No 
Online Whiteboard No 
Schedule Management No 
Screen Sharing No 
Session Recording No 
Surveys / Polls No 
Web Browser-based No 
eCommerce Integration Yes 

Product Features

Community

Content Management No 
Content Moderation No 
Discussions / Forums Yes 
Event Management No 
Group Management Yes 
Ideation / Crowdsourcing No 
Member Directory No 
Membership Management No 
Social Media Management Yes 
Website Management No 
White Label No 

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management No 
Video Content Yes 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content Yes 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Messaging

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels No 
Payments No 
Search / Filter Yes 
Self-Destructing Messages Yes 
Stickers / GIFs Yes 
Threaded Discussion No 
Video Conferencing Yes 
Voice Calling Yes 

Team Chat

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels No 
Payments No 
Search / Filter Yes 
Self-Destructing Messages Yes 
Stickers / GIFs Yes 
Threaded Discussion No 
Video Conferencing Yes 
Voice Calling Yes 

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