Average Ratings 5 Ratings

Total
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Average Ratings 0 Ratings

Total
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support

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Description

Arena is an all-in-one digital engagement platform that empowers organizations to build AI-driven communities directly on their websites and mobile apps. It offers a suite of interactive tools including live blogs, group chats, AI-powered chatbots, and automated content feeds to foster real-time audience interaction. The platform serves key industries like publishers, media, sports, entertainment, and e-commerce by driving traffic, increasing user engagement, generating leads, and monetizing audiences through integrated advertising. Arena’s advanced analytics provide detailed insights into user behavior and campaign performance, while its flexible visual customization ensures brand consistency. The platform emphasizes privacy, data rights, and GDPR compliance, offering scalable technology suitable for events with millions of users. Arena’s intuitive dashboard and no-code setup allow teams to launch and manage communities without extensive technical expertise. With 24/7 customer support and robust security, Arena delivers a seamless user and admin experience. Many leading brands trust Arena to boost engagement and deepen customer relationships.

Description

Established in 2001, E123 has become a recognized leader in the marketplace for both insured and non-insured product platforms. The company enables more than 250,000 agents to offer an impressive array of over 14,500 distinctive products to a dynamic base of 1.6 million active members. E123's comprehensive platform facilitates every aspect of the process, from the initial member enrollment and policy lifecycle management to streamlined recurring billing that aligns with your organizational requirements and product plans, as well as effective management of agents and members. Moreover, the adaptability of the E123 Platform allows for tailored solutions that best fit your business model and specific needs, ensuring that every client receives personalized support and resources. This commitment to customization and efficiency is what sets E123 apart in the competitive landscape.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Google Ads Yes 
Instagram Yes 
Reddit Yes 
WordPress Yes 
X (Twitter) Yes 
YouTube Yes 

Integrations

Facebook No 
Google Ads No 
Instagram No 
Reddit No 
WordPress No 
X (Twitter) No 
YouTube No 

Pricing Details

$39/mo (billed anunally)
• Starter Plan: $39/month (billed annually) or $49/mo
• Professional Plan: $299/month (billed annually) or $349/mo
• Business Plan: $829/mo (billed annually) or $999/mo
• Enterprise Plan: Custom, please reach out to an Arena Expert.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Arena.im

Founded

2017

Country

United States

Website

arena.im/

Vendor Details

Company Name

Enrollment123

Founded

2001

Country

United States

Website

sales.enrollment123.com

Product Features

Blog

Analytics Yes 
Collaborative Writing Yes 
Comment Moderation Yes 
File Sharing No 
Group Posting Yes 
Monetization Tools Yes 
Post Management Yes 
Search Yes 
WYSIWYG Rich Text Editing Yes 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center No 
Call Recording No 
Call Routing No 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
IVR / Voice Recognition No 

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management Yes 
Group Management Yes 
Ideation / Crowdsourcing No 
Member Directory No 
Membership Management Yes 
Social Media Management Yes 
Website Management Yes 
White Label Yes 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking No 

Virtual Classroom

Annotation Tools No 
Attendee Analytics Yes 
Audio/Video Conferencing Yes 
Customizable Branding Yes 
Electronic Hand Raising No 
File Sharing No 
Interactive/Collaboration Tools No 
Learning Management System No 
Live Chat Yes 
Live Streaming Yes 
Mobile Access Yes 
Multiple Camera Feeds No 
Notifications No 
Online Whiteboard No 
Schedule Management No 
Screen Sharing No 
Session Recording No 
Surveys / Polls No 
Web Browser-based No 
eCommerce Integration Yes 

Product Features

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing No 
Customer Portal No 
Customizable Invoices No 
Dunning Management Yes 
Hourly Billing No 
Invoice History No 
Mobile Payments No 
Multi-Currency No 
Online Invoicing No 
Online Payments No 
Payment Processing Yes 
Project Billing No 
Recurring/Subscription Billing No 
Service Ticket Billing No 
Tax Calculator Yes 

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

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