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Description
AreTheyHappy serves as an all-in-one online platform designed to streamline the management of the digital presence for hospitality brands focused on growth.
• Management of Reviews
• Oversight of Social Media
• Collaboration among Teams & automated task updates
• Intelligent survey ticketing
• Automated analytics and reporting
This adaptable AreTheyHappy dashboard utilizes artificial intelligence tailored for the hospitality sector, allowing for the detection of significant patterns in customer feedback, influencer engagement, and detailed sentiment analysis, including tagging of reviews based on categories like food, ambiance, and service.
With a powerful and user-friendly toolkit, your teams can effectively coordinate efforts, whether in the office or at various locations, ensuring a cohesive approach to marketing, operations, and direct customer interactions.
The integrated features of platforms such as Facebook, Instagram, Twitter, TripAdvisor, Google My Business, Yelp, along with offline and face-to-face feedback and surveys, empower your team to enhance efficiency and deliver exceptional customer experiences.
Begin your journey with a complimentary 14-day trial period to explore the benefits firsthand. Additionally, this platform's comprehensive capabilities make it an indispensable asset for modern hospitality management.
Description
Review collection isn't rocket science. Our job is to help you collect video, photos, and text reviews from customers. These reviews are then displayed on Your Site, Google, and on your Social Media platforms. Most of our clients experience a significant increase in conversions by displaying genuine reviews within a matter of weeks. We launched four new features last year, including SMS collection, video reviews and social proof & influencer. All of these features were free for our clients. Your customers will be able to leave feedback easily with a fully customized and branded email collection. You can offer multiple ways for customers to leave reviews via SMS, Facebook, Live chat, and In-store review collection. Effective, engaging, and well-designed emails result in higher conversion rates. You have the option to brand your customer emails using our WYSIWYG editor or by going into the code to customize it.
API Access
Has API
API Access
Has API
Integrations
Facebook
Google Business Profile
Instagram
X (Twitter)
5X
Canopy
Chattermill
FenixCommerce
JustReview
Klaviyo
Integrations
Facebook
Google Business Profile
Instagram
X (Twitter)
5X
Canopy
Chattermill
FenixCommerce
JustReview
Klaviyo
Pricing Details
€49/location/month
Free Trial
Free Version
Pricing Details
$89 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AreTheyHappy
Founded
2017
Country
Belgium
Website
www.aretheyhappy.com/en
Vendor Details
Company Name
REVIEWS.io
Founded
2010
Country
United Kingdom
Website
reviews.io
Product Features
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label