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Description
AreTheyHappy serves as an all-in-one online platform designed to streamline the management of the digital presence for hospitality brands focused on growth.
• Management of Reviews
• Oversight of Social Media
• Collaboration among Teams & automated task updates
• Intelligent survey ticketing
• Automated analytics and reporting
This adaptable AreTheyHappy dashboard utilizes artificial intelligence tailored for the hospitality sector, allowing for the detection of significant patterns in customer feedback, influencer engagement, and detailed sentiment analysis, including tagging of reviews based on categories like food, ambiance, and service.
With a powerful and user-friendly toolkit, your teams can effectively coordinate efforts, whether in the office or at various locations, ensuring a cohesive approach to marketing, operations, and direct customer interactions.
The integrated features of platforms such as Facebook, Instagram, Twitter, TripAdvisor, Google My Business, Yelp, along with offline and face-to-face feedback and surveys, empower your team to enhance efficiency and deliver exceptional customer experiences.
Begin your journey with a complimentary 14-day trial period to explore the benefits firsthand. Additionally, this platform's comprehensive capabilities make it an indispensable asset for modern hospitality management.
Description
Enhance your social media outcomes by effortlessly publishing, responding, and analyzing content. Optimize your posting strategy by scheduling and refining your social media updates more effectively. You can also view previews of your posts on both desktop and mobile formats, allowing for immediate corrections of any mistakes. Take advantage of the Post Approval feature, which enables your teammates to review posts, boosting your confidence in what you share. Are you ready to elevate your performance and achieve better results? Utilize our nine insightful metrics to identify which content drives your objectives most effectively. Plus, with just a click, you can easily reschedule your top-performing posts to maximize engagement. This is what we truly define as efficiency in social media management. With these tools at your disposal, you can ensure your social media strategy is not only effective but also adaptable to your audience's needs.
API Access
Has API
API Access
Has API
Integrations
Facebook
Instagram
X (Twitter)
Blotout
Facebook Messenger
Flow.ai
Formitable
Google Business Profile
Insocial
LinkedIn
Integrations
Facebook
Instagram
X (Twitter)
Blotout
Facebook Messenger
Flow.ai
Formitable
Google Business Profile
Insocial
LinkedIn
Pricing Details
€49/location/month
Free Trial
Free Version
Pricing Details
$26 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AreTheyHappy
Founded
2017
Country
Belgium
Website
www.aretheyhappy.com/en
Vendor Details
Company Name
Coosto
Founded
2010
Country
Netherlands
Website
www.coosto.com
Product Features
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking