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features
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support

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Description

Arctera Enterprise Vault is an advanced data archiving solution that helps organizations maintain compliance with global regulations. It captures data from a wide array of communication platforms, ensuring compliance with industry standards like GDPR, SEC, and MiFID II. The platform features intelligent classification tools to organize and retain data according to specific needs, improving data supervision, search, and eDiscovery. Arctera supports fast and accurate data retrieval with Elasticsearch, delivering quick results for complex queries. Deployment options are flexible, offering on-prem, hybrid, or cloud solutions, including secure encryption and WORM storage. With enhanced security features like multi-factor authentication and privileged account management, Arctera ensures the integrity and confidentiality of sensitive information while maintaining compliance.

Description

Smarsh is a unified communications intelligence platform that helps organizations manage compliance and risk with confidence. It captures and archives communications across email, mobile, voice, chat, video, and AI-enabled channels in their native formats. Built specifically for regulated industries, the platform supports global regulatory and data retention requirements. AI-powered analytics identify potential risks, misconduct, and emerging issues before they escalate. Centralized access to data streamlines legal discovery and speeds up investigations. Intelligent search, tagging, and filtering uncover insights that legacy tools often miss. Open APIs allow seamless integration with existing compliance and IT systems. Hyperscalable cloud infrastructure supports high-volume data ingestion and export. End-to-end encryption protects sensitive communications data at all times. Smarsh helps organizations turn compliance from a requirement into a strategic advantage.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

MyRepChat Yes 
Arctera Insight eDiscovery Yes 
DataParser Yes 
LawTrac Yes 
LinkedIn No 
Microsoft Exchange No 
Microsoft OneDrive No 
Microsoft SharePoint No 
Microsoft Teams No 
Quantum VS-NVR Series Yes 
Quest Archive Shuttle Yes 
SAP Data Intelligence Yes 
SAP Internet of Things Yes 
Salesforce Agentforce Marketing No 
Skype No 
Sprinklr Social No 
Symphony No 
Tintri IntelliFlash Yes 
X (Twitter) No 
Zoom No 

Integrations

MyRepChat Yes 
Arctera Insight eDiscovery No 
DataParser No 
LawTrac No 
LinkedIn Yes 
Microsoft Exchange Yes 
Microsoft OneDrive Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Quantum VS-NVR Series No 
Quest Archive Shuttle No 
SAP Data Intelligence No 
SAP Internet of Things No 
Salesforce Agentforce Marketing Yes 
Skype Yes 
Sprinklr Social Yes 
Symphony Yes 
Tintri IntelliFlash No 
X (Twitter) Yes 
Zoom Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Arctera

Founded

2024

Country

United States

Website

www.arctera.io/enterprise-vault

Vendor Details

Company Name

Smarsh

Founded

2002

Country

United States

Website

www.smarsh.com

Product Features

Archiving

Access Control No 
Data Deduplication No 
Document Management No 
Email Archiving No 
Multimedia Archiving No 
Retention Management No 
Storage Management No 
Version Control No 
Web Archiving No 
eDiscovery No 

Cloud Storage

Access Control No 
Archiving & Retention No 
Backup No 
Data Migration No 
Data Synchronization No 
Encryption No 
File Sharing No 
Version Control No 

Email Archiving

Access Control No 
Backup Management No 
Compliance Management No 
Data Deduplication No 
Data Export No 
Encryption No 
Retention Management No 
Storage Management No 
Threat Protection No 
eDiscovery No 

Product Features

Archiving

Access Control No 
Data Deduplication No 
Document Management No 
Email Archiving No 
Multimedia Archiving No 
Retention Management No 
Storage Management No 
Version Control No 
Web Archiving No 
eDiscovery No 

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

eDiscovery

Case Analytics Yes 
Compliance Management Yes 
Discussion Threads Yes 
Document Indexing Yes 
Document Tracking Yes 
Full Text Extraction Yes 
Keyword Search Yes 
Metadata Extraction Yes 
Topic Clustering Yes 

Email Archiving

Access Control Yes 
Backup Management No 
Compliance Management No 
Data Deduplication No 
Data Export Yes 
Encryption Yes 
Retention Management Yes 
Storage Management No 
Threat Protection No 
eDiscovery Yes 

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Alternatives

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