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features
design
support

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Description

The Edge provides retail solutions by leveraging insights into the unique challenges faced in the sector, alongside cutting-edge technologies and market expertise, to develop processes that alleviate these issues. We recognize the specific hardware difficulties presented by the demanding retail settings found in various African markets, characterized by high transaction volumes. Our extensive selection of hardware is specifically designed for exceptional reliability and durability, ensuring a smooth and consistent shopping experience for customers in-store. While traditional shoppers value the tangible experience of interacting with products and staff as well as the immediate gratification of taking their purchases home, there is a notable shift towards modern consumers who prefer the convenience of shopping from the comfort of their own homes. With millions already engaging in online shopping, this trend is anticipated to continue its upward trajectory. Consequently, venturing into eCommerce not only enhances the competitiveness of your retail operation but also opens up new avenues for revenue growth, ultimately transforming the way you connect with your customers.

Description

Wooqer is an App for businesses to digitize frontline operations, trusted by brands like Lifestyle, Skechers, Pantaloons, KFC, Baskin Robbins, Dominos and others. 100,000+ retail stores & restaurants use Wooqer in 21 countries to share guidelines, set expectations, measure compliance and build accountability among 250,000 users, in 11 languages, leading to both topline and bottom line impact. Some of Wooqer’s trending WorkApps: 1) Visual Merchandising Changeover (VMC) Work-App makes changeover quick, easy and consistent across stores. It has helped hundreds of retailers improve walk-ins, customer experience and conversions across their expansive retail networks, with minimum effort. 2) Start of Day WorkApp helps Store Managers to initiate start-of-day checks and report completion, with evidence. Wooqer’s 360 Dashboard brings real-time visibility into completion status at each location and into open issues. 3) Store Operations Audit App helps in driving-up compliance. Operation managers can provide ratings for the audit conducted at the store to ensure that the store is walk-in-ready. 4) Store Visit WorkApp, makes District and Regional Manages more effective with a mobile enabled App in conducting quick reviews.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Wooqer's pricing is based on number of Producers, Reviewers and Frontline staff (users) across your store / restaurant network. We offer plans for small to mid-sized brands, with just the right amount of cloud storage and features that will help you streamline operations. Our enterprise plan comes with powerful features and unlimited cloud storage for that extra boost when compliance, audits and SOP implementation is more complex

Admin & Governance features such as User Management and Governance Controls, Utilities such as Geo-perimeter, Company Branding, and 360 degree reports, and Support features like In-App/Email support, Product Training Webinars and Learning modules are available in all plans including starter plans.

The enabler pack is perfect for small to mid-sized brands, where you pay per reviewer, producer and user, in a monthly or annual cycle. You get just the right amount of cloud storage and features such as User Management, Governance Controls, Geo-perimeter, Company Branding, 360 degree reports, In-App/Email support, Product Training Webinars and Learning modules. Users get access to various process types like Appraisal, Audit, Checklist, Data Collection and Assessment.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Arch Retail Systems

Founded

1997

Country

South Africa

Website

www.archsoftware.co.za/arch-pos/

Vendor Details

Company Name

Wooqer

Founded

2014

Country

United States

Website

www.wooqer.com

Product Features

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Retail Management

CRM Yes 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program Yes 
Mail Order No 
Merchandise Management Yes 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce No 

Product Features

Forms Automation

Approval Process Control No 
Archiving & Retention No 
Collaboration No 
Document Indexing No 
Drag & Drop No 
Full Text Search No 
Remote Document Access No 
Rules-Based Workflow No 
Text Editing No 
Version Control No 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management Yes 
Food Costing No 
Inventory Management Yes 
Kitchen Management Yes 
Menu Management Yes 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management No 
Sales Tracking No 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management No 

Retail Management

CRM No 
Commission Management No 
Email Marketing No 
Employee Management Yes 
Loyalty Program No 
Mail Order No 
Merchandise Management Yes 
Multi-Location Yes 
Order Management No 
Purchase Order Management No 
Reporting/Analytics Yes 
Returns Management No 
eCommerce No 

Alternatives

Alternatives