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features
design
support

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Write a Review

Description

The Edge provides retail solutions by leveraging insights into the unique challenges faced in the sector, alongside cutting-edge technologies and market expertise, to develop processes that alleviate these issues. We recognize the specific hardware difficulties presented by the demanding retail settings found in various African markets, characterized by high transaction volumes. Our extensive selection of hardware is specifically designed for exceptional reliability and durability, ensuring a smooth and consistent shopping experience for customers in-store. While traditional shoppers value the tangible experience of interacting with products and staff as well as the immediate gratification of taking their purchases home, there is a notable shift towards modern consumers who prefer the convenience of shopping from the comfort of their own homes. With millions already engaging in online shopping, this trend is anticipated to continue its upward trajectory. Consequently, venturing into eCommerce not only enhances the competitiveness of your retail operation but also opens up new avenues for revenue growth, ultimately transforming the way you connect with your customers.

Description

Grassfish helps global brands and retailers create connected, intelligent and engaging experiences across their physical stores. Grassfish specialises in In-Store Experience Management (IXM), connecting physical stores with the wider digital customer journey by bringing digital touchpoints, content, data and retail systems together in one scalable environment. At the core of its offering is the Grassfish IXM Platform, designed to orchestrate digital experiences across stores and integrate with systems such as POS, CRM, ERP, PIM and DAM. The platform supports use cases including digital signage, interactive customer experiences, sales enablement, in-store Retail Media and Digital Out-of-Home (DOOH). Alongside its technology, Grassfish provides strategic expertise in experience strategy, concept design, technical consulting, governance and rollout. The company works with global brands, retailers and an ecosystem of partners to design and operate connected in-store experiences at enterprise scale. Founded in 2005, Grassfish has over two decades of experience in digital in-store and supports more than 200,000 digital touchpoints for over 1,500 brands. With teams across Europe, Grassfish works with global brands including BMW, Porsche, Co-op UK and Schindler.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Azure No 
Microsoft Exchange No 
OPTICON No 
Qudini No 
SAP ERP No 

Integrations

Microsoft Azure Yes 
Microsoft Exchange Yes 
OPTICON Yes 
Qudini Yes 
SAP ERP Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

Grassfish offers enterprise software licensing with pricing available upon request. Contact our team for current pricing and licensing details.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Arch Retail Systems

Founded

1997

Country

South Africa

Website

www.archsoftware.co.za/arch-pos/

Vendor Details

Company Name

Grassfish

Founded

2005

Country

Sweden, Austria, Germany, Norway

Website

www.grassfish.com

Product Features

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Retail Management

CRM Yes 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program Yes 
Mail Order No 
Merchandise Management Yes 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce No 

Product Features

Digital Signage

Automatic Player Updates Yes 
Content Scheduling Yes 
Media Library Yes 
Multi-Screen Support Yes 
Remote Deployment Yes 
Remote Display Management Yes 
Visual Editor Yes 

People Counting

API Yes 
Anonymous Counting No 
Benchmarking No 
Car Counting No 
Conversion Tracking No 
Data Export No 
Events Statistics No 
Heatmaps No 
Mood/Age/Gender Recognition No 
Motion Detection No 
Reporting / Analytics No 
Retail Counting No 
Staff Exclusion No 
WiFi Tracking No 
Zone / Area Monitoring No 

Alternatives

Alternatives

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FrontFace

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