Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Edge provides retail solutions by leveraging insights into the unique challenges faced in the sector, alongside cutting-edge technologies and market expertise, to develop processes that alleviate these issues. We recognize the specific hardware difficulties presented by the demanding retail settings found in various African markets, characterized by high transaction volumes. Our extensive selection of hardware is specifically designed for exceptional reliability and durability, ensuring a smooth and consistent shopping experience for customers in-store. While traditional shoppers value the tangible experience of interacting with products and staff as well as the immediate gratification of taking their purchases home, there is a notable shift towards modern consumers who prefer the convenience of shopping from the comfort of their own homes. With millions already engaging in online shopping, this trend is anticipated to continue its upward trajectory. Consequently, venturing into eCommerce not only enhances the competitiveness of your retail operation but also opens up new avenues for revenue growth, ultimately transforming the way you connect with your customers.
Description
Grassfish helps global brands and retailers create connected, intelligent and engaging experiences across their physical stores.
Grassfish specialises in In-Store Experience Management (IXM), connecting physical stores with the wider digital customer journey by bringing digital touchpoints, content, data and retail systems together in one scalable environment.
At the core of its offering is the Grassfish IXM Platform, designed to orchestrate digital experiences across stores and integrate with systems such as POS, CRM, ERP, PIM and DAM. The platform supports use cases including digital signage, interactive customer experiences, sales enablement, in-store Retail Media and Digital Out-of-Home (DOOH).
Alongside its technology, Grassfish provides strategic expertise in experience strategy, concept design, technical consulting, governance and rollout. The company works with global brands, retailers and an ecosystem of partners to design and operate connected in-store experiences at enterprise scale.
Founded in 2005, Grassfish has over two decades of experience in digital in-store and supports more than 200,000 digital touchpoints for over 1,500 brands. With teams across Europe, Grassfish works with global brands including BMW, Porsche, Co-op UK and Schindler.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Microsoft Azure
No
Microsoft Exchange
No
OPTICON
No
Qudini
No
SAP ERP
No
Integrations
Microsoft Azure
Yes
Microsoft Exchange
Yes
OPTICON
Yes
Qudini
Yes
SAP ERP
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
Grassfish offers enterprise software licensing with pricing available upon request. Contact our team for current pricing and licensing details.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Arch Retail Systems
Founded
1997
Country
South Africa
Website
www.archsoftware.co.za/arch-pos/
Vendor Details
Company Name
Grassfish
Founded
2005
Country
Sweden, Austria, Germany, Norway
Website
www.grassfish.com
Product Features
Point of Sale
Barcode Scanning
Yes
Commission Management
Yes
Cryptocurrency Support
No
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
Yes
Loyalty Program
No
Multi-Location
Yes
Restaurant POS
No
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
No
Retail Management
CRM
Yes
Commission Management
No
Email Marketing
No
Employee Management
No
Loyalty Program
Yes
Mail Order
No
Merchandise Management
Yes
Multi-Location
Yes
Order Management
Yes
Purchase Order Management
Yes
Reporting/Analytics
Yes
Returns Management
Yes
eCommerce
No
Product Features
Digital Signage
Automatic Player Updates
Yes
Content Scheduling
Yes
Media Library
Yes
Multi-Screen Support
Yes
Remote Deployment
Yes
Remote Display Management
Yes
Visual Editor
Yes
People Counting
API
Yes
Anonymous Counting
No
Benchmarking
No
Car Counting
No
Conversion Tracking
No
Data Export
No
Events Statistics
No
Heatmaps
No
Mood/Age/Gender Recognition
No
Motion Detection
No
Reporting / Analytics
No
Retail Counting
No
Staff Exclusion
No
WiFi Tracking
No
Zone / Area Monitoring
No