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Description
The Edge provides retail solutions by leveraging insights into the unique challenges faced in the sector, alongside cutting-edge technologies and market expertise, to develop processes that alleviate these issues. We recognize the specific hardware difficulties presented by the demanding retail settings found in various African markets, characterized by high transaction volumes. Our extensive selection of hardware is specifically designed for exceptional reliability and durability, ensuring a smooth and consistent shopping experience for customers in-store. While traditional shoppers value the tangible experience of interacting with products and staff as well as the immediate gratification of taking their purchases home, there is a notable shift towards modern consumers who prefer the convenience of shopping from the comfort of their own homes. With millions already engaging in online shopping, this trend is anticipated to continue its upward trajectory. Consequently, venturing into eCommerce not only enhances the competitiveness of your retail operation but also opens up new avenues for revenue growth, ultimately transforming the way you connect with your customers.
Description
iCRM allows retailers and businesses to be more customer-centric by allowing them to understand their customers' needs and wants. Retail is a fast-paced business where trends can be created, profits can increase and consumers are always looking for the next big thing. Understanding retail analytics is very important. Get a better understanding of your customers' experience with your brand. Retail businesses can use our iCRM algorithms to target segmented marketing campaigns based upon specific customer characteristics such as gender, region, preferences, purchasing habits, and so on. These results will increase customer loyalty and retention. The customer data platform is managed by marketers and stores, connects, combines customer data from websites, purchases, engagements, attributes and market data. Intelligently identify the channels that are most likely to increase engagement, which will increase your ROI.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Arch Retail Systems
Founded
1997
Country
South Africa
Website
www.archsoftware.co.za/arch-pos/
Vendor Details
Company Name
Ai-Intelekt Inc
Founded
2024
Country
United States
Website
www.aiintelekt.com
Product Features
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management