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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Revolutionize your approach to community engagement and collaboration with ArcGIS Hub, a user-friendly platform designed to streamline the organization of people, data, and tools through initiatives driven by information. This platform is suitable for a wide range of organizations, from government bodies to nonprofits and educational institutions, enabling them to enhance engagement, foster communication, and promote collaboration while effectively sharing data. By adopting the initiative-based model of ArcGIS Hub, these organizations can tap into their existing data and technologies, facilitating cooperation with both internal teams and external partners to monitor progress, enhance outcomes, and cultivate thriving communities. In today’s decision-making processes, access to reliable data is crucial; whether selecting a neighborhood, exploring local projects, or launching a business, trustworthy information is key. By utilizing ArcGIS Hub, organizations can provide the community with access to their verified data, empowering individuals to make informed choices that positively impact their lives and surroundings. Ultimately, this platform not only strengthens community ties but also builds a foundation for sustainable growth and development.

Description

The OneVu solution from IEG4 offers a comprehensive digital interface for council services, enhancing customer interactions by addressing their queries rather than merely displaying data. This innovative platform has led to a remarkable reduction in phone inquiries by as much as 50% in various councils. OneVu empowers users to find personalized solutions to frequently asked questions while also allowing them to submit and monitor the status of over 300 different services across the council. With a significant portion of calls, over 30%, stemming from customers checking on progress or following up on issues, OneVu effectively mitigates this by providing progress tracking on every online form. From the outset, users can access a library of more than 250 forms, ensuring a swift implementation, and with the addition of eDesigner, customization options are readily available. Furthermore, OneVu features an advanced workflow engine that supports multi-stage processes, enabling citizens to track their applications and services directly through their OneVu account, thereby enhancing the overall user experience. This seamless integration of services not only streamlines processes but also fosters greater transparency and engagement between councils and their constituents.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ArcGIS Yes 
ArcGIS Online Yes 
Facebook Yes 
Vimeo Yes 
X (Twitter) Yes 
YouTube Yes 

Integrations

ArcGIS No 
ArcGIS Online No 
Facebook No 
Vimeo No 
X (Twitter) No 
YouTube No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ESRI

Founded

1969

Country

United States

Website

www.esri.com/en-us/arcgis/products/arcgis-hub/overview

Vendor Details

Company Name

IEG4

Founded

2006

Country

United Kingdom

Website

www.ieg4.com/onevu

Product Features

Product Features

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