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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Revolutionize your approach to community engagement and collaboration with ArcGIS Hub, a user-friendly platform designed to streamline the organization of people, data, and tools through initiatives driven by information. This platform is suitable for a wide range of organizations, from government bodies to nonprofits and educational institutions, enabling them to enhance engagement, foster communication, and promote collaboration while effectively sharing data. By adopting the initiative-based model of ArcGIS Hub, these organizations can tap into their existing data and technologies, facilitating cooperation with both internal teams and external partners to monitor progress, enhance outcomes, and cultivate thriving communities. In today’s decision-making processes, access to reliable data is crucial; whether selecting a neighborhood, exploring local projects, or launching a business, trustworthy information is key. By utilizing ArcGIS Hub, organizations can provide the community with access to their verified data, empowering individuals to make informed choices that positively impact their lives and surroundings. Ultimately, this platform not only strengthens community ties but also builds a foundation for sustainable growth and development.

Description

Leverage the insights gained from customer feedback to create services that effectively address the needs of your communities and citizens. By comprehensively understanding the customer journey across various access points, you can utilize this valuable information to foster beneficial transformations. Enhance the management of official customer interactions, including grievances and Freedom of Information requests. Our expertise can assist you in developing a sustainable strategy aimed at revolutionizing how you engage with customers and communities. We empower public service organizations to cultivate opportunities for impactful citizen interactions that result in tangible improvements in individuals' lives. Our collaborations span a wide array of entities, such as local councils, housing organizations, national transport services, police departments, governmental agencies, educational institutions, and the NHS. GovMetric transcends being merely a technology provider; we bring over seventy-five years of combined expertise in customer and citizen engagement to the table. We strive to exceed the expectations of being just another vendor. By focusing on genuine partnerships, we aim to make a significant difference in public service delivery.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ArcGIS Yes 
ArcGIS Online Yes 
Facebook Yes 
Vimeo Yes 
X (Twitter) Yes 
YouTube Yes 

Integrations

ArcGIS No 
ArcGIS Online No 
Facebook No 
Vimeo No 
X (Twitter) No 
YouTube No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ESRI

Founded

1969

Country

United States

Website

www.esri.com/en-us/arcgis/products/arcgis-hub/overview

Vendor Details

Company Name

GovMetric

Country

United Kingdom

Website

www.govmetric.com

Product Features

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Alternatives

Alternatives

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govDelivery

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