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Description
Arc XP is a comprehensive cloud-based platform that empowers you to produce and disseminate content, enhance commerce, and provide impactful customer experiences. By unifying content, commerce, and user engagement on a single platform, you can swiftly design and consistently refine engaging customer interactions. Leveraging technology from top industry partners, Arc XP features an intelligent interface and a powerful, advanced technological foundation tailored to your specific digital experience requirements. Moreover, it offers a user-friendly toolkit that facilitates everything from asset management to live event streaming, allowing your teams to craft captivating content effortlessly. With such capabilities, Arc XP stands out as a versatile solution for modern digital needs.
Description
Create comprehensive customer journeys using a robust digital experience platform that enables the rapid development of secure websites, portals, and applications with integrated data. Uncover the platform that not only enhances customer engagement but also boosts revenue through pre-built applications and intuitive drag-and-drop tools. Equip your team to efficiently design and refine secure, captivating digital experiences utilizing low-code web solutions. Tailor personalized content through connected data and AI-driven methodologies while establishing a unified source of truth to foster stronger relationships. Collaborate across departments to provide your customers with a straightforward path to find what they need. Ensure seamless experiences throughout sales, service, marketing, commerce, and beyond, allowing customers to seek answers on their own terms and timelines. Whether you're in need of a knowledge base, self-service portal, or a community forum, our platform offers comprehensive solutions to meet your needs and enhance customer satisfaction. By empowering customers to find information independently, you create a more engaging and user-friendly experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Bigtincan
No
Catchpoint
Yes
Chaordix Community Platform
No
Common Room
No
Delighted
No
Ingeniux
No
Leaptree Incentivize
No
MindTouch
No
Provar
No
SCC MediaServer
Yes
Integrations
Bigtincan
Yes
Catchpoint
No
Chaordix Community Platform
Yes
Common Room
Yes
Delighted
Yes
Ingeniux
Yes
Leaptree Incentivize
Yes
MindTouch
Yes
Provar
Yes
SCC MediaServer
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$250 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Arc XP
Founded
2013
Country
United States
Website
www.arcxp.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/products/experience-cloud/overview/
Product Features
Digital Experience Platforms (DXP)
Alerts / Notifications
No
Auto-Tagging
No
Blogs
No
Calendar
No
Content Modeling
No
Digital Asset Management
No
File Sharing
No
Form Builder
No
Forums / Message Boards
No
Headless CMS
No
Knowledge Base
No
Performance Monitoring
No
Personalization / Segmentation
No
Reporting / Analytics
No
Surveys / Polls
No
Templates
No
User Management / Permissions
No
Version Control
No
Wiki
No
Workflow Management
No
Product Features
Community
Content Management
Yes
Content Moderation
Yes
Discussions / Forums
Yes
Event Management
Yes
Group Management
Yes
Ideation / Crowdsourcing
Yes
Member Directory
Yes
Membership Management
Yes
Social Media Management
Yes
Website Management
Yes
White Label
No
Digital Experience Platforms (DXP)
Alerts / Notifications
No
Auto-Tagging
No
Blogs
No
Calendar
No
Content Modeling
No
Digital Asset Management
No
File Sharing
No
Form Builder
No
Forums / Message Boards
No
Headless CMS
No
Knowledge Base
No
Performance Monitoring
No
Personalization / Segmentation
No
Reporting / Analytics
No
Surveys / Polls
No
Templates
No
User Management / Permissions
No
Version Control
No
Wiki
No
Workflow Management
No
