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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Arc XP is a comprehensive cloud-based platform that empowers you to produce and disseminate content, enhance commerce, and provide impactful customer experiences. By unifying content, commerce, and user engagement on a single platform, you can swiftly design and consistently refine engaging customer interactions. Leveraging technology from top industry partners, Arc XP features an intelligent interface and a powerful, advanced technological foundation tailored to your specific digital experience requirements. Moreover, it offers a user-friendly toolkit that facilitates everything from asset management to live event streaming, allowing your teams to craft captivating content effortlessly. With such capabilities, Arc XP stands out as a versatile solution for modern digital needs.

Description

Enhance experiences for customers, agents, and users through a specialized enterprise platform designed for effective voice, video, and omnichannel interactions. This robust and adaptable service management solution offers comprehensive visibility, contextual understanding, and actionable insights across various workloads and vendor systems. Tailored specifically for the distinct session-based characteristics of voice, video, and real-time collaboration, Nectar DXP serves as the foundational platform for Nectar’s suite of offerings. Fueled by a central correlation engine, the platform integrates experience-affecting telemetry from diverse cloud environments and on-premises data sources, ensuring complete visibility throughout the platform, network, and endpoint areas. By prioritizing critical data, Nectar DXP enables users to gain actionable insights through a unique framework that mirrors the nature of real-time communication experiences, ultimately leading to improved decision-making and enhanced operational efficiency. This emphasis on real-time insights makes it an invaluable tool for organizations aiming to optimize their communications landscape.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Akamai Yes 
Amazon Web Services (AWS) Yes 
Avaya Experience Platform No 
Catchpoint Yes 
Cisco Secure Cloud Analytics No 
Genesys Cloud CX No 
Microsoft 365 No 
SCC MediaServer Yes 
Salesforce Yes 
Splunk APM Yes 
Viafoura Yes 
Zoom No 

Integrations

Akamai No 
Amazon Web Services (AWS) No 
Avaya Experience Platform Yes 
Catchpoint No 
Cisco Secure Cloud Analytics Yes 
Genesys Cloud CX Yes 
Microsoft 365 Yes 
SCC MediaServer No 
Salesforce No 
Splunk APM No 
Viafoura No 
Zoom Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Arc XP

Founded

2013

Country

United States

Website

www.arcxp.com

Vendor Details

Company Name

Nectar

Country

United States

Website

www.nectarcorp.com/products/

Product Features

Digital Experience Platforms (DXP)

Alerts / Notifications No 
Auto-Tagging No 
Blogs No 
Calendar No 
Content Modeling No 
Digital Asset Management No 
File Sharing No 
Form Builder No 
Forums / Message Boards No 
Headless CMS No 
Knowledge Base No 
Performance Monitoring No 
Personalization / Segmentation No 
Reporting / Analytics No 
Surveys / Polls No 
Templates No 
User Management / Permissions No 
Version Control No 
Wiki No 
Workflow Management No 

Product Features

Digital Experience Platforms (DXP)

Alerts / Notifications No 
Auto-Tagging No 
Blogs No 
Calendar No 
Content Modeling No 
Digital Asset Management No 
File Sharing No 
Form Builder No 
Forums / Message Boards No 
Headless CMS No 
Knowledge Base No 
Performance Monitoring No 
Personalization / Segmentation No 
Reporting / Analytics No 
Surveys / Polls No 
Templates No 
User Management / Permissions No 
Version Control No 
Wiki No 
Workflow Management No 

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