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support

Description

To create, oversee, and distribute content effectively, a system is needed that simplifies each step of the process while enhancing intelligence. Arbortext allows for the establishment of a unified flow of data and resources, facilitating connections to content that extends to individuals in the field. For instance, beginning with the foundational engineering CAD data or bill of materials (BOM), this information is accessible throughout the business process, aiding those who develop technical documents or service materials. With Arbortext, sources are interlinked, providing a structured method for disseminating information to both field personnel and those working remotely. By enabling a continuous flow of data throughout the value chain, it connects every stage of the product lifecycle. Moreover, it ensures that content is automatically updated in accordance with changes in product development, maintaining a link to engineering data. Additionally, the system promotes content reuse and maximizes the benefits of XML authoring, thereby enhancing efficiency and consistency across all documentation. The integration of these features empowers organizations to improve communication and responsiveness in their operations.

Description

With ClickHelp you can create online FAQs, help files, user manuals, knowledge bases, guides, etc. and publish them instantly. Also, you can create printed documentation in various formats. ClickHelp is easy to set up and use - no installation, runs in a web browser and supports multiple platforms: Mac OS, Windows, and Linux. Why ClickHelp? Here are some points: * Easy to use WYSIWYG topic editor, as well as HTML source mode. * Translation module to create a multi-language documentation site. * ClickHelp AI. * Password-protected online help. * ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc. * Powerful full-text search. * In-depth analytics and reporting. * Context help engine. * Branding options. * Global find and replace. * Automatic link validation and update. * Dynamic content support for single-sourcing - snippets, variables, conditional blocks. * Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom * OpenID Connect providers * Taxonomies * Readability scores and metrics. Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ALIP
Accenture Cloud Trade Promotion Management
Affinity
Array
Bing
Congree
Creo
DeepL
Deloitte Halo
Eviden MDR Service
Google Analytics
LiveChat
Microsoft 365
Microsoft Azure
OpenAPIHub
PTC FlexPLM
Salesforce
YouTube
Zapier
Zendesk

Integrations

ALIP
Accenture Cloud Trade Promotion Management
Affinity
Array
Bing
Congree
Creo
DeepL
Deloitte Halo
Eviden MDR Service
Google Analytics
LiveChat
Microsoft 365
Microsoft Azure
OpenAPIHub
PTC FlexPLM
Salesforce
YouTube
Zapier
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$185/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PTC

Founded

1985

Country

United States

Website

www.ptc.com/en/products/arbortext

Vendor Details

Company Name

ClickHelp

Founded

2010

Country

Armenia

Website

clickhelp.com

Product Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Product Data Management

Bill of Material Management
Document Management
Formula Management
Product Analytics
Product Lifecycle Management
Testing Management
Version Control

Product Features

Help Authoring Tools

Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support

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