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Description
Start making outbound calls more efficiently and in a shorter amount of time. Take back control of your team's productivity by reducing downtime and potentially doubling your connection rates. With the capability to set up imports just once and save the configuration for future use, you can significantly cut down on wasted time and resources spent on repetitive tasks. Tailor your outreach with custom messaging and optional features like dynamic caller ID, allowing you to connect with your contacts in a personalized manner. The process of getting started with Arbeit Dialer is straightforward and smooth, ensuring minimal downtime during and after the quick setup phase. You can also listen to live or recorded calls, which not only aids in coaching and developing your agents but also ensures compliance while enhancing revenue through an impressive connection rate increase of up to 60%. Our dedicated in-house support team is ready to make your transition to Arbeit Dialer swift and hassle-free, setting everything up for you at no extra charge. With no long-term commitments necessary, you can embark on this journey with confidence and ease, ultimately transforming your calling strategy for the better.
Description
Originally, Efficient App was solely focused on debt collection, requiring considerable manual effort for many processes. However, following a significant upgrade, it now boasts comprehensive Customer Relationship Management (CRM) capabilities. Just like in the past, Efficient App enables InterStation agents and back-office personnel to track accounts from the initiation of a claim all the way through to its resolution. Both customers and agents can easily monitor each stage of the process. With the new enhancements, a majority of tasks are now automated, minimizing the potential for oversights or mistakes. For example, all incoming and outgoing emails—whether from the debtor, agent, customer, or a third party—are automatically organized and stored in the relevant account along with appropriate notes. Additionally, when an action is initiated that demands attention from one or more individuals, it automatically updates their personal calendars with the necessary task and its deadline, ensuring everyone stays informed and accountable. This transformation not only streamlines operations but also significantly improves communication and efficiency within the team.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Arbeit Software
Founded
2013
Country
United States
Website
www.arbeitsoftware.com/autodialer-solutions/
Vendor Details
Company Name
InterStation Debt Collections
Founded
1998
Country
Switzerland
Website
www.inter-station.com
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management