Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Aranda Virtual Support is a comprehensive software solution that provides remote control and technical assistance in real-time, enabling support for customers no matter where they are or what type of connection they use. Specialists can quickly connect to various Windows workstations, which streamlines the troubleshooting process significantly. The platform features built-in collaboration tools like chat and the ability to transfer sessions seamlessly between specialists, ensuring that support remains consistent and effective. It also supports secure file transfers, allowing users to share files of any format or size without needing additional software. Among its notable benefits are encrypted remote connections that work around obstacles such as routers, firewalls, proxies, and NATs; enhanced performance through customizable color and screen resolution settings for slower connections; and a range of flexible access options. Overall, Aranda Virtual Support not only enhances the efficiency of technical support but also improves customer satisfaction by providing reliable and secure assistance.

Description

Radmin stands out as one of the most dependable and secure remote access software options available today. Chosen by more than 100,000 companies globally for providing remote technical support to their staff, it has earned the trust of government agencies, military operations, tech professionals, and financial institutions due to its extensive features. For every IT Professional, Radmin is an indispensable tool. Its unparalleled operating speed makes accessing a remote computer feel as intuitive as using a local one. Additionally, its unique low-bandwidth optimization allows for smooth remote control even on 3G connections. Built with security at its core, Radmin ensures that all data transmitted is safeguarded with AES256-bit encryption. Remarkably, in the 17 years since its inception, no vulnerabilities have been discovered, confirming its robustness. This level of reliability and security makes Radmin a top choice in the realm of remote access solutions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aranda CMDB Yes 
Aranda Data Safe Yes 
Aranda Device Management Yes 
Aranda Enterprise Mobility Management Yes 
Aranda Field Service Yes 
Aranda Security Compliance Yes 
Aranda Service Management Yes 

Integrations

Aranda CMDB No 
Aranda Data Safe No 
Aranda Device Management No 
Aranda Enterprise Mobility Management No 
Aranda Field Service No 
Aranda Security Compliance No 
Aranda Service Management No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Aranda SOFTWARE

Founded

2002

Country

Colombia

Website

arandasoft.com/en/productos/aranda-virtual-support/

Vendor Details

Company Name

Famatech

Country

United Kingdom

Website

www.radmin.com

Product Features

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Product Features

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Alternatives

Alternatives

Aranda CMDB Reviews

Aranda CMDB

Aranda SOFTWARE
Remote Utilities Reviews

Remote Utilities

Remote Utilities Pty (Cy) Ltd.
HelpWire Reviews

HelpWire

Electronic Team, Inc.