Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Aranda Field Service is an innovative solution designed for the management of field personnel, allowing organizations to oversee work orders, inventory, and staff from a centralized system, which ultimately cuts down on mobile operation expenses. This platform facilitates the entire lifecycle of service orders, seamlessly managing everything from initial requests to execution and final closure. By optimizing both time and resources, it boosts productivity through efficient handling of service requests, ensuring timely responses from field specialists, which in turn enhances customer service while significantly lowering costs. The solution enhances the customer experience by automatically allocating field personnel, delivering case details to mobile devices, confirming the availability of essential spare parts or configurations, and effectively addressing work orders. Additionally, the mobile application plays a crucial role for field specialists by providing them with in-depth service information and execution data, all of which are easily accessible via their smartphones. Ultimately, this comprehensive approach not only improves operational efficiency but also fosters a more responsive service environment.
Description
The Asset Management module is designed to effectively identify, track, locate, and analyze the performance of physical assets throughout their entire lifecycle within a single organization or across multiple companies. The Material Management module captures every transaction or movement of materials, enabling real-time data access for accurate forecasting and analysis of materials. Meanwhile, the Purchasing Management module empowers users to oversee Vendor Performance through the management of Purchase requests and Purchase orders. For higher-level data analysis and decision-making, the KPI Module offers both standard reports and detailed drill-down reports tailored for executives and senior management. Furthermore, the QR Code/Barcode Module facilitates the printing of QR Codes or Barcodes for various items such as assets, spare parts, and work orders, enhancing data retrieval processes and minimizing errors. Additionally, the TOMMS Mobile module allows field service personnel to access and update real-time data regarding Asset Tagging, Work Orders, and PM Checklists, streamlining operations even further. This comprehensive approach ensures that all aspects of asset and material management are efficiently integrated and easily accessible.
API Access
Has API
No
API Access
Has API
No
Integrations
Aranda CMDB
Yes
Aranda Data Safe
Yes
Aranda Device Management
Yes
Aranda Enterprise Mobility Management
Yes
Aranda Security Compliance
Yes
Aranda Service Management
Yes
Aranda Virtual Support
Yes
Integrations
Aranda CMDB
No
Aranda Data Safe
No
Aranda Device Management
No
Aranda Enterprise Mobility Management
No
Aranda Security Compliance
No
Aranda Service Management
No
Aranda Virtual Support
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Aranda SOFTWARE
Founded
2002
Country
Colombia
Website
arandasoft.com/en/productos/aranda-field-service/
Vendor Details
Company Name
TOMMS Systems
Founded
2008
Country
Malaysia
Website
www.tomms.com.my/
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Maintenance Management
Asset Tracking
No
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
Yes
Inventory Management
Yes
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
Yes
Preventive Maintenance
No
Purchasing
No
Scheduling
Yes
Service History Tracking
No
Technician Management
No
Work Order Management
Yes