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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

For over two decades, Aradial Technologies has been delivering innovative billing, policy control, and AAA software solutions to internet service providers of all sizes. Both smaller ISPs and major providers with millions of users can seamlessly incorporate Aradial into their existing IT and Network frameworks. Aradial's diverse product lineup unlocks a plethora of opportunities for various sectors, including ISPs, MNOs/MVNOs, Hotspots, WISPs, LTE, FTTH, and mobile technologies like 3G, 4G, and 5G, as well as VOIP, IPTV, ASPs, and Wireless LAN. To date, over 1,000 operators across 80 countries have invested in Aradial’s offerings. Their Convergent Billing software encompasses a range of functionalities, such as Prepaid and Postpaid options, Subscription billing, ISP Billing, AAA, PCRF, LTE billing, HSS, CRM, and PRM. Additionally, they provide a Radius server tailored for ISP, VOIP, DSL/PPPoE/FTTH, and MNO applications. Furthermore, there is a specialized adaptation of their Convergent billing and AAA solutions utilizing Diameter and RADIUS protocols for LTE, LTE HSS, 3G Cellular/Mobile (including 3GPP, GSM, and CDMA2000), PCRF, as well as M2M Billing, which further demonstrates their commitment to meeting the evolving needs of the telecommunications landscape.

Description

MINDBill offers a comprehensive solution tailored to the specific requirements of carriers across various business lines, including voice, data, content, and video, whether they operate in fixed, mobile, cable, or satellite sectors, and cater to both prepaid and postpaid customers. This platform empowers telecom providers to swiftly launch services, automate business processes, and manage complex business models while efficiently overseeing millions of subscribers and transactions. The suite features web-based applications that facilitate the complete management of any customer lifecycle, whether they are private individuals or businesses, and whether on prepaid or postpaid plans. In addition, MINDBill includes a customer care application designed for customer service representatives and a self-service app for subscribers, allowing them to access invoices online, process payments, and monitor their data package usage. Furthermore, the user-friendly module designed for telco retail shops enables operators like GSM and TDMA to seamlessly sell a variety of products, services, and accessories. The Point of Sale (PoS) system is equipped with advanced functionalities, including resource and inventory management, as well as sales and cashier management, ensuring a streamlined retail experience for both operators and customers alike. With its diverse tools and features, MINDBill stands out as a versatile partner for telecom operators looking to enhance their service offerings and customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Vertex No 

Integrations

Vertex Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Aradial Technologies

Founded

1997

Country

Canada

Website

www.aradial.com

Vendor Details

Company Name

MIND CTI

Founded

1995

Country

United States

Website

www.mindcti.com

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management Yes 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System Yes 
VoIP Yes 

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log No 

Wireless Expense Management

CRM No 
Custom Rate Plans Yes 
Discount Management Yes 
Metered Billing Yes 
Move / Add / Change Options Yes 
Procurement Management No 
Split Billing Yes 
Supports WiFi Hotspots Yes 
Usage Reporting Yes 

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management No 
Customer Accounts Yes 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management No 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System No 
VoIP Yes 

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