Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Web Crawler and Social Media Listener are essential tools for data monitoring. The Social Media Listener feature allows users to establish keywords on Twitter, track hashtags on Instagram, and monitor discussions on Facebook that matter to them. Through Online Media Monitoring, users can choose their desired web portals, enabling Ara to gather and analyze content effectively. Sentiment Analysis provides insight into public discourse by capturing the nuances of conversation sentiments. With the Content Parser, Ara filters out unnecessary metadata, ensuring only pertinent articles are collected from web portals. Users can utilize the Bookmarks feature to save their preferred articles or social media exchanges for future reference. Our Support team is dedicated to ensuring a seamless experience both during and after implementation. We pride ourselves on delivering comprehensive data services at scale, tailored to meet diverse needs. Our Hand-crafted Solutions emphasize a customer-centric approach, specifically designed to align with your enterprise objectives. Additionally, our Managed Services are well-prepared and have a proven track record, ensuring readiness for any challenges ahead. With our innovative tools, organizations can stay ahead in the rapidly evolving digital landscape.

Description

Consumer behaviors, along with the consumers themselves, began to shift in unpredictable ways more than ever. This transformation prompted the launch of Pivony in response to the global pandemic. It is crucial to assess the support inquiries from your users thoroughly, rather than just providing standard replies. By leveraging AI-driven technology, you can pinpoint niche user segments that share similar concerns, challenges, or recommendations. Pivony assists you in making sense of the vast amounts of conversational and text-based data across various platforms where consumers express their genuine thoughts. Gaining insights from this data more swiftly than your competitors can serve as an invaluable competitive advantage. Pivony systematically analyzes the platforms important to you, extracting insights about what your customers are discussing in relation to your brand, products, and services. Furthermore, with its advanced AI capabilities, Pivony categorizes users who are engaged in conversations about specific subjects, enabling you to connect with your desired audience effortlessly and effectively. Ultimately, this tool not only enhances your understanding of customer sentiment but also empowers your business strategy.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Amazon No 
Instagram Yes 
Trello No 
X (Twitter) Yes 
YouTube No 
Zendesk No 

Integrations

Facebook Yes 
Amazon Yes 
Instagram No 
Trello Yes 
X (Twitter) No 
YouTube Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Xquisite Informatics

Founded

2016

Country

Indonesia

Website

www.xqinformatics.com

Vendor Details

Company Name

Pivony

Founded

2020

Country

United States

Website

pivony.com

Product Features

Social Media Analytics Tools

Campaign Analytics Yes 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking Yes 
Influencer Tracking Yes 
Multi-Channel Data Collection Yes 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis No 
Trend Tracking No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis No 
Trend Tracking No 

Alternatives

Alternatives

Eyesover Reviews

Eyesover

Eyesover Technologies
Sociality.io Reviews

Sociality.io

Sociality.io Limited