Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Web Crawler and Social Media Listener are essential tools for data monitoring. The Social Media Listener feature allows users to establish keywords on Twitter, track hashtags on Instagram, and monitor discussions on Facebook that matter to them. Through Online Media Monitoring, users can choose their desired web portals, enabling Ara to gather and analyze content effectively. Sentiment Analysis provides insight into public discourse by capturing the nuances of conversation sentiments. With the Content Parser, Ara filters out unnecessary metadata, ensuring only pertinent articles are collected from web portals. Users can utilize the Bookmarks feature to save their preferred articles or social media exchanges for future reference. Our Support team is dedicated to ensuring a seamless experience both during and after implementation. We pride ourselves on delivering comprehensive data services at scale, tailored to meet diverse needs. Our Hand-crafted Solutions emphasize a customer-centric approach, specifically designed to align with your enterprise objectives. Additionally, our Managed Services are well-prepared and have a proven track record, ensuring readiness for any challenges ahead. With our innovative tools, organizations can stay ahead in the rapidly evolving digital landscape.
Description
Consumer behaviors, along with the consumers themselves, began to shift in unpredictable ways more than ever. This transformation prompted the launch of Pivony in response to the global pandemic. It is crucial to assess the support inquiries from your users thoroughly, rather than just providing standard replies. By leveraging AI-driven technology, you can pinpoint niche user segments that share similar concerns, challenges, or recommendations. Pivony assists you in making sense of the vast amounts of conversational and text-based data across various platforms where consumers express their genuine thoughts. Gaining insights from this data more swiftly than your competitors can serve as an invaluable competitive advantage. Pivony systematically analyzes the platforms important to you, extracting insights about what your customers are discussing in relation to your brand, products, and services. Furthermore, with its advanced AI capabilities, Pivony categorizes users who are engaged in conversations about specific subjects, enabling you to connect with your desired audience effortlessly and effectively. Ultimately, this tool not only enhances your understanding of customer sentiment but also empowers your business strategy.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
Amazon
No
Instagram
Yes
Trello
No
X (Twitter)
Yes
YouTube
No
Zendesk
No
Integrations
Facebook
Yes
Amazon
Yes
Instagram
No
Trello
Yes
X (Twitter)
No
YouTube
Yes
Zendesk
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Xquisite Informatics
Founded
2016
Country
Indonesia
Website
www.xqinformatics.com
Vendor Details
Company Name
Pivony
Founded
2020
Country
United States
Website
pivony.com
Product Features
Social Media Analytics Tools
Campaign Analytics
Yes
Competitor Monitoring
No
Customizable Reports
No
Engagement Tracking
Yes
Influencer Tracking
Yes
Multi-Channel Data Collection
Yes
Social Media Monitoring
Audience Segmentation
No
Competitive Analysis
No
Configurable Alerts
No
Customer Engagement
No
Dashboard
No
Impact Scoring
No
Influencer Tracking
No
Reputation Management
No
Sentiment Analysis
No
Trend Tracking
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Social Media Monitoring
Audience Segmentation
No
Competitive Analysis
No
Configurable Alerts
No
Customer Engagement
No
Dashboard
No
Impact Scoring
No
Influencer Tracking
No
Reputation Management
No
Sentiment Analysis
No
Trend Tracking
No