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Description
Aquarium’s platform offers an all-encompassing solution tailored for insurance companies in search of a swift, straightforward, and efficient pathway to the market. With a solid history of yielding rapid returns on investment, our platform can be integrated seamlessly into existing IT infrastructures with little disruption. Being a cloud-based solution, it is entirely scalable to accommodate the evolving needs of businesses. The platform comprises multiple interconnected service components, both technical and functional, that create a thorough, end-to-end solution. This integration provides a unified view of customer interactions across various channels, including the web, SMS, email, phone, and traditional mail. It guarantees automated engagement throughout the entire customer journey, covering inquiries, follow-ups, sales processes, mid-term adjustments, renewals, and claims management. Additionally, customer satisfaction is gauged through net promoter scores derived from SMS and email surveys, including keyword and sentiment analysis, ensuring businesses can continuously enhance their service offerings. Ultimately, this comprehensive approach positions insurance companies to thrive in a competitive landscape.
Description
We provide transparent pricing with various choices, including a monthly flat fee, a per-case charge, or a combination of the two. Additionally, our Information at a Glance Dashboard, Customizable Task List, and Scheduler come at no extra cost, ensuring that all Case Information is conveniently accessible from a single platform without the need for other software. Some of the standout features of Teamworks IRO include a streamlined approach to gather and manage data for IRO, URA, Peer Review, Insurance Companies, and Attorneys. You can effortlessly track due cases, outstanding tasks, required documents, pending payments, as well as faxes and emails, all of which are system-generated and easily manageable. Each new case automatically generates a Task List to help you stay organized. Furthermore, users can generate both case and financial reports with just a few clicks, and a Case Closing Report is automatically produced and dispatched to the suitable state agency, providing a comprehensive overview of your operations. Ultimately, this system enhances efficiency and ensures that nothing is overlooked in your case management process.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$200 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aquarium Software
Founded
2006
Country
United Kingdom
Website
aqinsure.tech/our-platform/
Vendor Details
Company Name
IRO Solutions
Founded
2012
Country
United States
Website
www.irosolutions.com
Product Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration
Product Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration