Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Aquarium’s platform offers an all-encompassing solution tailored for insurance companies in search of a swift, straightforward, and efficient pathway to the market. With a solid history of yielding rapid returns on investment, our platform can be integrated seamlessly into existing IT infrastructures with little disruption. Being a cloud-based solution, it is entirely scalable to accommodate the evolving needs of businesses. The platform comprises multiple interconnected service components, both technical and functional, that create a thorough, end-to-end solution. This integration provides a unified view of customer interactions across various channels, including the web, SMS, email, phone, and traditional mail. It guarantees automated engagement throughout the entire customer journey, covering inquiries, follow-ups, sales processes, mid-term adjustments, renewals, and claims management. Additionally, customer satisfaction is gauged through net promoter scores derived from SMS and email surveys, including keyword and sentiment analysis, ensuring businesses can continuously enhance their service offerings. Ultimately, this comprehensive approach positions insurance companies to thrive in a competitive landscape.
Description
Streamline the complete claims process by automating steps from the initial loss notification and fraud detection through to adjudication and final settlement. Enjoy the capability to handle various claim types distinctively, such as death claims and maturity claims, while enhancing adherence to regulations and avoiding penalties for non-compliance. Achieve more efficient and precise processing with features for data collection, payment oversight, salvage and recovery management, legal case processing, and comprehensive monitoring. Ensure effective registration, adjudication, tracking, and oversight of all claim submissions. Utilize integrated and detailed business rules that enable claims to be categorized automatically into “fast track” or “non-fast track” categories. Additionally, you have the option to easily add or adjust stakeholders involved in the process, including garages, assessors, loss adjusters, surveyors, investigators, and claims officers, to further enhance operational efficiency. This comprehensive approach not only simplifies workflows but also fosters collaboration among all parties involved in the claims journey.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$200 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Aquarium Software
Founded
2006
Country
United Kingdom
Website
aqinsure.tech/our-platform/
Vendor Details
Company Name
Newgen Software
Founded
1992
Country
India
Website
newgensoft.com/solutions/industries/insurance/claims-processing/
Product Features
Claims Processing
Adjustor Management
No
Case Management
Yes
Claim Resolution Tracking
Yes
Co-Pay & Deductible Tracking
No
Compliance Management
No
Customer Management
Yes
Electronic Claims
Yes
Forms Management
Yes
Paper-Based Claims
Yes
Payor Management
No
Policy Administration
No
Product Features
Claims Processing
Adjustor Management
No
Case Management
No
Claim Resolution Tracking
No
Co-Pay & Deductible Tracking
No
Compliance Management
No
Customer Management
No
Electronic Claims
No
Forms Management
No
Paper-Based Claims
No
Payor Management
No
Policy Administration
No