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Description
Aquarium’s platform offers an all-encompassing solution tailored for insurance companies in search of a swift, straightforward, and efficient pathway to the market. With a solid history of yielding rapid returns on investment, our platform can be integrated seamlessly into existing IT infrastructures with little disruption. Being a cloud-based solution, it is entirely scalable to accommodate the evolving needs of businesses. The platform comprises multiple interconnected service components, both technical and functional, that create a thorough, end-to-end solution. This integration provides a unified view of customer interactions across various channels, including the web, SMS, email, phone, and traditional mail. It guarantees automated engagement throughout the entire customer journey, covering inquiries, follow-ups, sales processes, mid-term adjustments, renewals, and claims management. Additionally, customer satisfaction is gauged through net promoter scores derived from SMS and email surveys, including keyword and sentiment analysis, ensuring businesses can continuously enhance their service offerings. Ultimately, this comprehensive approach positions insurance companies to thrive in a competitive landscape.
Description
Tailored solutions for your unique requirements are now within reach. Sustain your ISO 9001:2015 certification effortlessly with inblueQMS, while providing swift solutions to clients using inblueRequest. Capture customer needs and monitor your response times effectively, all while classifying various registers. Experience the convenience of managing everything online, backed by over three decades of expertise in information technology development. The advantages of our software include enhanced centralization for planning, recording, and tracking processes and procedures. You will receive timely reminders for deadlines and notifications whenever a task is assigned to you, delivered via email or through dashboards. The platform is adaptable, allowing you to adjust fields to suit your company's specific realities and to set permissions and deadlines. Enjoy an intuitive user interface designed to simplify your tasks, complete with guided functions. Additionally, you can document comments and versions for thorough tracking, as the system maintains a detailed history of changes. Furthermore, the software provides insightful charts and result reports to help you gauge performance effectively.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$200 per month
Free Trial
Free Version
Pricing Details
$8 per user, per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aquarium Software
Founded
2006
Country
United Kingdom
Website
aqinsure.tech/our-platform/
Vendor Details
Company Name
inblueQMS
Founded
2010
Country
Chile
Website
inbluesolutions.com/request/
Product Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration
Product Features
Claims Processing
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration