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Description
A bespoke CRM solution tailored for casino and sportsbook operators focuses on enhancing player engagement, automating lifecycle processes, and fostering retention through immediate data utilization. Aqbay CRM consolidates player information, gameplay statistics, financial transactions, and communication methods into one cohesive platform. It features intelligent segmentation powered by AI, automated promotions and reward initiatives, messaging across various channels, churn identification, VIP oversight, compliance processes, and support for AML/KYC regulations, along with real-time analytical insights. This innovative platform aims to boost player retention and engagement while streamlining operational efficiency within regulated gaming sectors, ultimately contributing to a more productive gaming experience.
Description
Gambling Soft delivers comprehensive online casino software tailored for operators, betting enterprises, and iGaming startups. Their platform integrates a casino website with an administrative back office, featuring game aggregation that includes up to 14,000 slot games from around 70 providers, along with payment processing, bonuses, affiliate management, player CRM, reporting tools, and risk management systems. Additionally, operators have the option to incorporate modules for sportsbook and poker functionalities. Clients can select from turnkey, white-label, or source-code solutions, with the flexibility of vendor-hosted or customer-server deployment options. This extensive platform includes capabilities such as managing multiple brands, mobile-responsive designs, customizable languages and currencies, as well as connections to various services like gaming, payments, identity verification, email communications, affiliate management, messaging, and geolocation. The back office component efficiently oversees player and transaction data, staff permissions, customer support interactions, and overall operations. The specific offerings, including package contents, game accessibility, payment methods, and implementation scope, differ based on the operator’s needs. Furthermore, Gambling Soft provides essential launch support, staff training, ongoing technical assistance, and a year-long software warranty, ensuring a smooth transition for new clients into the online gaming industry. This comprehensive support structure underscores their commitment to helping businesses thrive in the competitive iGaming landscape.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Alanbase
No
Mailgun
No
MaxMind
No
NOWPayments
No
Sumsub
No
Telegram
No
Integrations
Alanbase
Yes
Mailgun
Yes
MaxMind
Yes
NOWPayments
Yes
Sumsub
Yes
Telegram
Yes
Pricing Details
$3999/user
Free Trial
No
Free Version
No
Pricing Details
$7,500 one-time
Turnkey packages are $7,500 for Casino Lite, $15,000 for Casino Pro, $25,000 for Casino + Betting Pro, and $59,000 for Casino + Betting Premium. Payment is one-time in three stages. Turnkey packages include hosting and a domain.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Aqbay
Founded
2025
Website
aqbay.com/igaming-crm
Vendor Details
Company Name
Gambling Soft
Founded
2010
Country
Cyprus
Website
gambling-soft.com
