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features
design
support

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Write a Review

Description

Apty serves as a Digital Adoption Platform designed to enhance business processes for enterprises. Achieving effective digital adoption necessitates not only guiding users through essential new software applications but also actively encouraging them to engage with new workflows. Apty uniquely merges on-screen guidance with the efficiency of proactive process compliance automation. IT operations managers, application owners, VPs of HR and Sales, as well as prominent CIOs all rely on Apty to maximize their employees' utilization of web-based applications in their daily tasks. Each month, nearly one million users leverage Apty to master web-based applications and excel in their roles at renowned companies such as Delta Airlines, Boeing, Agile CRM, and many others. It’s essential to recognize that the challenge lies not in the software itself, but in the way it is employed by users. By facilitating a more effective onboarding experience, Apty empowers organizations to harness the full potential of their digital tools.

Description

ServiceNow CMDB is a centralized platform that manages and organizes configuration item (CI) data across an organization’s IT environment. It acts as a single system of record, ensuring accurate and consistent data is available to all teams. The platform integrates with various IT systems using Service Graph Connectors to provide a comprehensive 360-degree view. It supports digital lifecycle management by breaking down silos between systems and services. Automated data acquisition tools continuously populate and update CI information. Visualization features help users understand relationships between technical components and business services. CMDB Workspace provides a centralized interface for tracking activity and analyzing data. The platform enhances risk management by offering insights into dependencies and potential impacts. It also ensures data accuracy to support AI-driven workflows and compliance needs. Overall, ServiceNow CMDB improves operational efficiency and enables data-driven IT management.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Vantage HCM Yes 
CloudFabrix No 
CyCognito No 
Jira Yes 
Jira Work Management Yes 
Kumoco Cloud Manager No 
LivePerson Yes 
Microsoft Dynamics 365 Yes 
NetSuite CRM Yes 
Oracle CPQ Yes 
Oracle CRM On Demand Yes 
Oracle Fusion Cloud HCM Yes 
Planview AgilePlace Yes 
RadiantOne No 
SQUAD1 No 
Salesforce Yes 
Salesforce Agentforce Marketing Yes 
Salesforce CPQ Yes 
ServiceNow Yes 
Workday HCM Yes 

Integrations

ADP Vantage HCM No 
CloudFabrix Yes 
CyCognito Yes 
Jira No 
Jira Work Management No 
Kumoco Cloud Manager Yes 
LivePerson No 
Microsoft Dynamics 365 No 
NetSuite CRM No 
Oracle CPQ No 
Oracle CRM On Demand No 
Oracle Fusion Cloud HCM No 
Planview AgilePlace No 
RadiantOne Yes 
SQUAD1 Yes 
Salesforce No 
Salesforce Agentforce Marketing No 
Salesforce CPQ No 
ServiceNow No 
Workday HCM No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Apty

Founded

2017

Country

United States

Website

apty.ai/

Vendor Details

Company Name

ServiceNow

Founded

2003

Country

United States

Website

www.servicenow.com

Product Features

Change Management

Approval Workflow Yes 
Audit Trail No 
Automated Notifications No 
Change Calendar No 
Change Planning No 
Compliance Management Yes 
Prioritization No 
Release Management Yes 
Task Management No 
Tracking & Reporting No 
Training Management Yes 

Digital Adoption Platforms

Audience Segmentation Yes 
Content Creation Yes 
Contextual Guidance Yes 
Data Validation Yes 
In-App Training Yes 
Launch Management Yes 
Multi-Language Yes 
Self Service Tools Yes 
Surveys & Feedback Yes 
User Onboarding Yes 

eLearning Authoring Tools

Content Import / Export No 
Course Publishing No 
Gamification No 
Instructor-Led Courses No 
Interactive Content No 
PowerPoint Conversion No 
Self-Paced Courses No 
Storyboarding No 
Template Management No 
Test / Quiz Creation No 
Video Management No 

Onboarding

Course Management Yes 
Document Management Yes 
E-Verify / I-9 Forms No 
Electronic Forms No 
Electronic Signature No 
Employee Handbook Yes 
Employee Portal No 
File Management No 
Job Description Management No 
Orientation Management Yes 
Self Service Portal Yes 
Task Management Yes 
Tax Forms No 
Training Management Yes 

Training

Academic / Education Yes 
Asynchronous Learning Yes 
Blended Learning Yes 
Built-In Course Authoring Yes 
Built-in LMS No 
Certification Management No 
Corporate / Business Yes 
Learner Portal Yes 
Mobile Learning Yes 
Simulation No 
Synchronous Learning Yes 
Training Companies Yes 
eCommerce No 

Product Features

Change Management

Approval Workflow No 
Audit Trail No 
Automated Notifications No 
Change Calendar No 
Change Planning No 
Compliance Management No 
Prioritization No 
Release Management No 
Task Management No 
Tracking & Reporting No 
Training Management No 

CMDB

Change Management Yes 
Configuration Management Yes 
Data Visualization Yes 
Device Auto Discovery No 
IT Asset Management Yes 
Impact Management Yes 
License Management No 
Performance Management No 
Relationship Mapping Yes 

Configuration Management

Access Control / Permissions No 
Application Deployment No 
Automated Provisioning No 
Infrastructure Automation No 
Node Management No 
Orchestration No 
Reporting Analytics / Visualization No 
Task Management No 

Alternatives

Alternatives