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Average Ratings 0 Ratings
Description
Utilize our AI to facilitate and assess interactions with a multitude of customers, providing the thoroughness of an interview while achieving the reach of a survey. Transition from traditional research techniques to AI-guided interviews, enabling you to swiftly and comprehensively grasp customer insights. Tailor your AI interviewer by designing a personalized discussion framework, incorporating moderator guidelines, and attaching pertinent study materials. Conduct simultaneous interviews on a large scale with ease. Our AI interviewer fosters significant dialogues and explores the underlying motivations of participants' answers. It effortlessly generates summaries of transcripts, highlights essential themes, and offers actionable insights that empower you to make strategic decisions for business advancement. Aptitude presents various applications to gain a complete understanding of your customers' perspectives. Obtain in-depth qualitative and quantitative evaluations of new offerings, and automatically reach out to churned users to gather immediate feedback, ensuring you stay connected to their experiences. All these capabilities position you to enhance your product offerings and customer satisfaction effectively.
Description
Savo is an innovative platform that leverages AI technology to facilitate interviews aimed at maximizing human intelligence on a large scale. It engages in AI-driven dialogues with a variety of stakeholders, including employees, customers, and research participants, transforming their input into organized insights that support decision-making processes. Rather than merely condensing experiences into standard survey responses, Savo merges the depth of interviews with the expansive reach of surveys, providing organizations with both quantitative scores and the qualitative reasoning that underpins them. Users initiate the process by outlining a specific business inquiry or opting for a pre-designed Signal Event, leading Savo's Event Studio to produce a facilitation guide based on its proprietary Signal Science framework. Participants have the convenience of joining via a simple link from any device, allowing them to express their thoughts either verbally or through text without the need for prior scheduling. Throughout the interaction, the interviewer maintains neutrality while guiding discussions, asking probing questions, and clarifying points. The participants' statements are then transformed into evidence units, which are assessed against established and validated criteria, compared among different participants, and systematically categorized into discernible patterns, ultimately enriching the organization’s understanding of the insights gathered. This comprehensive approach not only enhances data collection but also fosters a deeper connection between organizations and their stakeholders.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Aptitude
Country
United States
Website
tryaptitude.ai/
Vendor Details
Company Name
Savo
Founded
2023
Country
United States
Website
www.savo.ai/
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No