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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Utilize our AI to facilitate and assess interactions with a multitude of customers, providing the thoroughness of an interview while achieving the reach of a survey. Transition from traditional research techniques to AI-guided interviews, enabling you to swiftly and comprehensively grasp customer insights. Tailor your AI interviewer by designing a personalized discussion framework, incorporating moderator guidelines, and attaching pertinent study materials. Conduct simultaneous interviews on a large scale with ease. Our AI interviewer fosters significant dialogues and explores the underlying motivations of participants' answers. It effortlessly generates summaries of transcripts, highlights essential themes, and offers actionable insights that empower you to make strategic decisions for business advancement. Aptitude presents various applications to gain a complete understanding of your customers' perspectives. Obtain in-depth qualitative and quantitative evaluations of new offerings, and automatically reach out to churned users to gather immediate feedback, ensuring you stay connected to their experiences. All these capabilities position you to enhance your product offerings and customer satisfaction effectively.

Description

Savo is an innovative platform that leverages AI technology to facilitate interviews aimed at maximizing human intelligence on a large scale. It engages in AI-driven dialogues with a variety of stakeholders, including employees, customers, and research participants, transforming their input into organized insights that support decision-making processes. Rather than merely condensing experiences into standard survey responses, Savo merges the depth of interviews with the expansive reach of surveys, providing organizations with both quantitative scores and the qualitative reasoning that underpins them. Users initiate the process by outlining a specific business inquiry or opting for a pre-designed Signal Event, leading Savo's Event Studio to produce a facilitation guide based on its proprietary Signal Science framework. Participants have the convenience of joining via a simple link from any device, allowing them to express their thoughts either verbally or through text without the need for prior scheduling. Throughout the interaction, the interviewer maintains neutrality while guiding discussions, asking probing questions, and clarifying points. The participants' statements are then transformed into evidence units, which are assessed against established and validated criteria, compared among different participants, and systematically categorized into discernible patterns, ultimately enriching the organization’s understanding of the insights gathered. This comprehensive approach not only enhances data collection but also fosters a deeper connection between organizations and their stakeholders.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$99 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Aptitude

Country

United States

Website

tryaptitude.ai/

Vendor Details

Company Name

Savo

Founded

2023

Country

United States

Website

www.savo.ai/

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Market Research

Benchmarking No 
Compensation Management No 
Data Management No 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis No 
Survey Management No 

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

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