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Description
Utilize our AI to facilitate and assess interactions with a multitude of customers, providing the thoroughness of an interview while achieving the reach of a survey. Transition from traditional research techniques to AI-guided interviews, enabling you to swiftly and comprehensively grasp customer insights. Tailor your AI interviewer by designing a personalized discussion framework, incorporating moderator guidelines, and attaching pertinent study materials. Conduct simultaneous interviews on a large scale with ease. Our AI interviewer fosters significant dialogues and explores the underlying motivations of participants' answers. It effortlessly generates summaries of transcripts, highlights essential themes, and offers actionable insights that empower you to make strategic decisions for business advancement. Aptitude presents various applications to gain a complete understanding of your customers' perspectives. Obtain in-depth qualitative and quantitative evaluations of new offerings, and automatically reach out to churned users to gather immediate feedback, ensuring you stay connected to their experiences. All these capabilities position you to enhance your product offerings and customer satisfaction effectively.
Description
Nava Insights stands out as the sole self-service platform that focuses on real-time voice interactions. You can easily register, initiate a study, and let our AI moderator conduct interviews with hundreds of participants simultaneously in over 20 different languages. This system actively listens, engages in the conversation, and asks follow-up questions based on individual responses, mimicking the behavior of a human moderator, which allows for a level of depth unattainable by traditional surveys, text inputs, or one-sided recordings.
Unlike many AI interview solutions that require potential users to navigate through demo gates and complicated enterprise agreements, Nava is refreshingly straightforward. You can start at no cost and only pay a clear fee of $20 for each interview that meets our quality standards, without any sales pitches or hidden per-seat charges. Additionally, you gain instant access to a vast panel of over 300 million participants across more than 150 nations, eliminating the hassle of sourcing your own respondents.
With Nava Insights, you can design, recruit, interview, and analyze all within a single, seamless workflow, ensuring that each insight you gather can be traced back to specific quotes and audio clips. This innovative tool is ideal for various applications, including market research, user experience studies, concept validation, brand analysis, and gathering employee feedback, making it a versatile choice for any research initiative.
API Access
Has API
No
API Access
Has API
No
Integrations
HubSpot CRM
No
HubSpot Customer Platform
No
Pricing Details
$99 per month
Free Trial
No
Free Version
Yes
Pricing Details
$35 per Interview
Pay-as-you-go, $35 per qualitative interview.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Aptitude
Country
United States
Website
tryaptitude.ai/
Vendor Details
Company Name
Nava Insights
Founded
2025
Country
Sweden
Website
navainsights.io
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No
